
Based on 40 verified reports, this firm maintains a 70% trust rating within the Saving Traders community.
Founded in 2010, ACLS Certification Institute is the largest online provider of emergency life support certification training. Thousands of healthcare professionals have successfully earned their certifications with ACLS Certification Institute through convenient online courses and certification exams that can be completed on the schedule and at the pace that works best for each individual. Currently offering certification in ACLS, BLS, PALS and NRP, the ACLS Certification Institute’s programs are accredited by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE) and in joint partnership with the Postgraduate Institute of Medicine (PIM). For more information on available certifications and recertifications, visit ACLS.comSee more
"I signed up for ACLS recert. The course material had many errors and misspellings. It had images in the wrong places and mislabeled rhythm strips. Pictures in the ACS section are of strokes and head CT's. It appears to have been created by an AI with no medical oversight. The program froze up in the 3rd module and would not proceed. I abandoned the site and went to another provider that was much better and quite a bit cheaper. Now I am trying to get my money back, but no one answers the phone and the support email address goes to a company that says they are not associated with acls.com."

"The courses are ok. Have certified w them a number of times. This last time i paid for the course then life happened and time lapsed. They expired the courses, REFUSE to refund, AND REFUSE to allow me to take them to meet my requirements. Despite multiple attempts to reach them, they stand rigidly by their NO. I would NEVER use them EVER again. NEVER answer the customer service number."
"Great service. Nothing bad to say. Thanks Michael."
"Words are misspelled in the course content. Dosages are wrong in the quiz. Poor course content overall. It looks like a grade schooler created this course. I took NRP and the quiz referenced a 3.5 GRAM baby. I wish I would have read the other reviews on this course prior to purchasing it."

"excellent easy to use. customer service was amazing. the only issue i had was picking new cert or recert and that should be identified prior to registering. would HIGHLY recommend for ACLS cert. Customer service cleared up the issued in a timely manner with quick resolution."

"These guys have excellent customer service! They responded to my need to switch a class after hours. I had expected a response the next day but was elated to access the class that same night."

"Nice cusmore support and very responsive. Thanks to the team"

"Fast responses , very helpful support, amazing explanation and guide"
"The expectation was efficiency and 30-45 minutes. It took two and a half hours for the skills session only for ACLS and was the same as the full certification. Had I known that, I would not have wasted online time first. I have done recertification 4 times and I have never been to a worst, more inefficient course."
"Simply hideous and non excisting customer service. Poor quality, and cheap chinese knockoffs, stay away."
"This is the best recertification center I have ever been to. Very professional and knowledgeable staff! I highly recommend this company"
"Convenient way to renew without taking a day out of the office"
"This is a terrible site with poor service. After spending hours reading the material and trying to access the final exam the personnel could not get the site to work though I did all the steps with my browsers that they requested. As a busy professional, I wasted over 6 hours trying to complete one course. I finally had to demand a refund and will use another site to maintain my certificates"
"These certifications are not accepted by the state of Georgia and they are refusing to refund despite a clearly worded document on what is acceptable and what's not. I haven't even taken the courses yet."
"Good review, and excellent course and test."
"Great for recertification and entertaining."
"I tried to get in your program for the full weekend with a few others helping me to no avail. I left a few messages and no one called back until Monday. Then on Monday I did get a call and was able to get in . Paying with my husbands card was another odd situation and I needed help. Just getting started was frustrating.The program Instructor was good. I wish I had access to the CPR book as we did 2 years ago to look up things if needed for the whole year. Answer clarification was not clear as twice I thought my answers were correct and unable to view choices why it was wrong. I still have not received my card."
"My course would not even load so I was unable to take it. I wasted my money on a course that I did not even get to take."
"Great course for a c l s"