
Based on 80 verified reports, this firm maintains a 72% trust rating within the Saving Traders community.
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"Just wanted to take a moment to say that James Ester Orin and Crisnie, did outstanding work of helping me to resolve my issues in minutes. I honestly thought this going to be like AI thing, and that you can’t get to a human. Even Amazon I was waiting for weeks! Long story short, due to my lack of knowledge and being inpatient and panicked, they quickly took the action, and the situation, sort out my problems and gave me few advices, which honestly no one will. I will happily return to drop shipping Auto DS and Shopify soon as I have more time and more experience. Thanks a bunch once again. Truly yours Goran."

"Great app and good service."

"Looks great on paper, but once you start using the app, it feels like nothing more than a cash grab. I can't stand companies that operate this way. They lure you in with a "$1 for 7 days" trial, but before the trial period was even over, they attempted to charge me $400. That kind of business practice is misleading and leaves a terrible impression. I completely lost trust in the platform after that experience. I would not recommend it to anyone."

"Auto-DS is a great tool for adding products to your internet Store. I have tried many products for this and this one is extremely full featured and the support is only a chat away."
"Updated to 3 stars as matter resolved. 13/06/2026 Do not buy into the hype. AutoDS is an incredibly expensive money pit that preys on beginners. They promise a seamless, automated e-commerce journey, but the reality is a frustrating maze of terrible support, non-existent guidance, and a constant stream of hidden fees that make the platform completely not worth the price. To start, there is no proper guide or structured onboarding on how to actually use the software. They just throw you into a complex dashboard with zero clear direction. If you want to set up automated fulfillment, you have to blindly stumble through different settings menus, global rules, and supplier tabs, trying to figure out why your settings keep reverting or why your pricing rules are conflicting. For a platform that charges this much, you would expect comprehensive, step-by-step documentation, but instead, you are left to figure it out through trial and error. When you inevitably run into a glitch and need help, you hit a brick wall with their horrible customer service. The wait times are absolutely brutal. If you have an urgent issue with an order or a payment, expect to wait hours or even days just to get a response. And when you finally do get a reply, it’s completely useless. You are forced to battle a frustrating AI chatbot that circles you back to the same unhelpful articles. If you manage to get a "live" agent, they just give you generic, scripted answers that don't address your specific problem. They take absolutely zero accountability for system bugs. Finally, the pricing structure is predatory. The base subscription is already expensive, but what they don't tell you upfront is that the base plan barely covers anything. Once you're in, you are hit with constant hidden charges and subscription add-ons. Want the software to actually process your orders automatically? That’s an extra monthly add-on fee. Want to use their AI optimizer? You have to buy separate credits. Want to actually ship an order? You have to pay for individual "order tokens" on top of the wholesale cost and your monthly fees. They nickel-and-dimer you for every single automated action. By the time you pay for the main plan, the order processor add-on, the order credits, and the AI features, you’ve spent a fortune before even making a single sale. Save your sanity and your capital—AutoDS is absolutely not worth the money."

"I am very new to these kind of services and they helped so much with a lot of detail, screenshots and other forms of instructions"

"Catherine really helped with my concerns I would recommend Autods and their support!"
"AUTODS is the most comprehensive dropshipping app on the market. Its marketplace and automation features simplify hours of hard work, resulting in higher profits."
"easy to use, as my first time doing dropshipping."
"Had a few issues regarding order fulfillment. Thank you for fixing the issue as fast as you did."



"It's literally a scam. they charged my card 850$ while i was still on the free trial. Their customer support is horrendous and i had to battle to get the hold lifted."
"The AutoDS support was amazing profession! I got perfect answers for all of my questions! I am satisfied!"

""I recently experienced an issue with my eBay connection on AutoDS. The support team responded quickly and explained that the problem was related to a temporary eBay API issue. They were professional, helpful, and kept me informed throughout the process. Overall, AutoDS is easy to use and makes product and order management much more convenient. I appreciate the support I received and my experience has been positive.""

"very good experience i was very surprised."
"Good morning Thank you for giving us this opportunity to work together. We are very pleased to join Auto DS as we believe this is the way to a successful future."
"I installed the app on May 14 didn’t use it uninstalled it on May 17 got charged over $400 on May 17. I have sent an email and have not received any response. I got text messages saying they are autods but whenever I call I get a generic automated message saying to leave a message and then no response I was Contacted By AutoDS after I left a review on TrustPilot.com and since then they sent several emails asking about my experience and finally gave me a refund."