Based on 125 verified reports, this firm maintains a 86% trust rating within the Saving Traders community.
Hei, me ollaan Back Market, kunnostettujen laitteiden johtava markkinapaikka. Tehtävämme? Kunnostettujen laitteiden käytön valtavirtaistaminen. Tämä saattaa kuulostaa saarnaamiselta, mutta tässä meistä pähkinänkuoressa.
"I bought an iPhone 15 in great condition and that is exactly what I got. No scratches on the glass or back, only a tiny dent on the side and little wear on cameras’ coloured edges. Battery health 85% and delivery was very fast. Only concerns I had were that the phone is from Japan’s market which made it impossible to turn off the camera sound, but even that issue was solved simply by putting in my sim card. Also I did not have an Apple ID yet and when I tried creating one, the phone said that too many Apple ID’s have been created on this device. So I had to use my old phone to create one on the Apple website and then signed in with that. I was quite sceptical ordering from Back Market but was pleasantly surprised and definitely recommend! Although I will say that I’ve only had this phone for a couple of days so there is no guarantee an issue won’t come up later."
"Like a New, fast delivered, recommended"
"Perfecto, looks and quality better than I expexted 👌🏻"
"Sold me a faulty i phone 15, tried returning on day 2. Phone overheat and cannot hear people on calls. Refused a refund because the phone had cosmetic damage during transit when i sent the phone back. I purchased the phone on the basis on 30 day refund and one year warranty they have not applied either! Scammers!!! Do not buy from Here"
"Warranty not honored. I bought a phone from Bakcmarket that broke some weeks before end of warranty period with a well knonw manufacturing defect. Backmarket delayed issuing a return address until warranty period ended despite me being in contact almost daily. Now the seller Cellshark BV behind backmarket says they received the phone after end of warranty period. So no warranty repair."
"Delivery was late and I couldn't cancel my first order( I mistakely ordered another model), second time my order was cancelled after 2 days by the seller and I got my phone on the third time. Phone was fine but I had to pay more for same model."
"Bought iPhone, but got a wrong product. To be able to sent it back, they required all personal information with pics and official address, which cost you. Still they havent sent packaging label, after month already, so that I could sent wrong product back. This BM is just the Hub and real sellers are totally something else, money collector. No one take responsible in this company. There isnt any contact information awailable so that I could eskalate the situation. Customer contact "center" is useless, everytime different person and issue still ongoing. They tried already close the case too. I dont buy from them ever again and if you like to have right product and easy life, then you dont buy from them either! There are so many reliable companies were this would never happen. Too bad, netshop it self in good, but result soooo bad."
"One of my go-to online shop to purchase electronic gadgets. Always come in good quality, exactly as promised. Nicely packed and arrive in good time. Very very pleased."
"I purchased a used device in "very good" condition, meaning it was supposed to have only very small scratches. I received a device that had a large dent in one corner where metal was bend and plastic cracked. It was obvious that the machine had been dropped on the floor corner first. Also there was cracks and chips on another corner and large scratches on the bottom. The device worked well, but the condition was "ok" at best. So probably you will get a device that is good, but sometimes their quality control fails completely, so be prepared that you might have to send it back and ask for a replacement."
")fast delivery, very thin and slippery device, now covered by otterbox defender, touchscreen working not so well, collecting dust too"
"I used Back Market for the first time. The product I ordered (iPhone 14 pro max 1 TB) was in perfect condition, even better than I expected. I ordered it for a friend because he doesn't know how it works."
"It was good experience to buy I phone from their company 🙏🏽 thx"
"Good phone..good delivery..so excelent work all the way"
"Overall positive experience. I got what I ordered in reasonable time. Very good :)"
"Like new, battery health over expectations. Warm rekommendations."
"Phone arrived very quickly and in very good condition. The screen is not the original screen of the phone, but I did not choose the option with original pieces of the manufacturer... anyhow it has very good quality and the battery has been working as a new one, with normal use I don't even need to charge it daily. The phone came well packed in the original box. I am very happy with the purchase."
"Product was in great condition and came nicely packaged"
"Easy to select what kind of phone i wanted. Very fast delivery and information when items was send and received. also request to verify that everything was as promised. I recommend."
