Back Market - Sverige

"fast shipping. Product as described."

"Perfect item, great price!"

"Was absolute very satisfied, The fon is in an excellent perfect, shape!! No single scratch, its Almost new, its actually new,. Will definately recommend back market for its superp services, very friendly prices compared to any other online service."

"The product is definitely as described. The price is good, and the delivery is as promised. Good."

"Everythinn was smooth about my purchase and delivery. The product was what they had promised. The price was also good. I enjoyed it, and I will definitely buy from them again soon :)"

"Great exp with this"

"Product as new."

"It’s nice, perfect place to buy"

"Fantastic price with perfect quality! Absolutely recommend!"

"Ordered a computer from them that was supposed to be refurbished in excellent condition. What I got was a computer that was touch-up painted, with a warped chassis. It had worse performance than promised and USB ports that didn't work. Can't recommend this. And I won't shop here again."

"I had the worst experience with backmarket. I purchased a mobile phone, which I received several days later. From the beginning, it had a charging problem with the port. I searched online and thought the issue might be the charger, so I bought two different chargers, but that didn’t solve the problem because the issue wasn’t the charger — it was the phone itself. The battery also drained very quickly. What did I do? I bought a new battery and replaced it myself. After a month or so, the phone suddenly died, and I couldn’t figure out why. It was extremely frustrating and a complete waste of money. In the end, I threw it away. I truly felt like I had been scammed. It’s not right what they did. They must have known it had a problem and still sent it to me. The issue was not a minor one that could be ignored."

"I want to share my experience to warn others that buying here can become a very costly and time-consuming project if you receive a faulty device. 1. The Product: I received an iPhone 15 that was cosmetically great but had a hardware defect after a couple days (broken power button). It clearly hadn’t been tested properly before shipping. 2. The Return Process: Returning the device was a nightmare. I had to spend days personally managing and pushing DHL Express because of shipping errors. I did the work their logistics team should have handled. 3. The Refund/Replacement Issue: Despite my efforts, the seller couldn't repair or replace the phone. They issued a refund, but since prices had increased, I had to pay an extra $20 out of my own pocket just to buy the exact same model again. 4. The Final Result: To make matters worse, the replacement phone I eventually bought (due to the refund) has a battery health of 93%, whereas the first unit they sent me had 100%. So, after days of stress and manual labor with couriers, I ended up with a phone that has worse battery life and cost me $20 more than my original purchase. Back Market support was polite, but they refused to cover the price difference caused by their seller's faulty product, offering only a discount code for a future purchase I don't want to make. Conclusion: If you get a working device, you’re fine. If you get a faulty one, expect to lose both time and money. Quality control and customer compensation for 'price-gap' losses are seriously lacking.""

"Ordered an iPhone 17 in pristine condition, looked brand new and it the price was so affordable too. Thank you!!"

"Professionell and Excellent Service who gives them 10 point of 10, They see the client and really take care of them in a excellent and professional way, I can totally recommended this company for buy your things that you have to buy, because now one else want go give you better products, price and service and excellent support as this company. You can not find another better company. 10 points of 10. Kindest Regards Borgenstierna Jessica"

"Good product and fast delivery"

"I rarely write reviews, but this experience deserves to be documented. I bought a MacBook Pro from Back Market for professional work. From the very beginning, the device arrived in a lower condition than expected, but I proceeded anyway and spent a significant amount of time installing software, configuring my work environment, and adapting the machine to my professional needs. After just over a month, the computer developed a serious intermittent hardware failure (power issues, unable to start, random shutdowns), making it completely unreliable. This resulted in an immediate work stoppage. What followed was a long and extremely frustrating process: The device was returned under warranty. I was told an “exchange device” would be sent. Instead, the exact same physical device (same chassis, same cosmetic marks) was sent back. The device arrived in a non-customer-ready state, booting to an “admin” login, meaning it had not even been properly reset or quality-checked. This raised serious concerns about whether the device had been repaired at all. Throughout the process, I spent weeks without a reliable computer, lost a large amount of time reinstalling software and rebuilding my setup, and had to repeatedly contact support to correct basic handling errors. To make matters worse, I was initially offered a small goodwill compensation (5%), which was later withdrawn without explanation after escalation, despite no change in the facts of the case. In the end, the only solution offered was a full refund — which I accepted — but only after significant time loss, stress, and repeated process failures. This was not a single mistake, but a series of handling and quality-control failures, combined with inconsistent communication and a lack of accountability. I cannot recommend Back Market for anyone who depends on their device for professional work or cannot afford prolonged downtime."

"Very easy purchase experience. Plenty of information was provided about the product and its condition. The price was very competitive. The ordering process was very straightforward and the delivery, by UPS, was quick and provided clear tracking data throughout the transport."

"Great experience Phone arrived as described in great condition Would use again"