Based on 40 verified reports, this firm maintains a 90% trust rating within the Saving Traders community.
The Banner Life family of companies helps families secure their financial futures with life insurance. Look to us for affordable life insurance that provides financial protection for the people you care about the most. Banner Life Insurance Company and William Penn Life Insurance Company of New York, make up the family of companies. Banner Life and William Penn is a nationally recognized market leader in the individual life insurance industry; we consistently rank in the top ten for new coverage issued in the US.See more
"Banner Life is an insurance company I trust. I like being treated like a customer rather than a consumer. Every call is handled with care, and resolution. I highly recommend Banner Life. - Dr. Toni Y. Pender"
"I love Banner. Mu customers are taken care of with care and excellence. They are knowledgeable and patient. I am a producer and always give the best customer service. Banner makes this very simple. I love being partnered with them! Debbie Landgraf"
"the way the worker heloed me with all my needs"
"Banner Insurance is the best company we’ve ever worked with. The representatives are knowledgeable, helpful and very kind in all of the interactions we’ve had."
"Applying was super easy, fast and reasonable in price. My follow up call was handled fast, politely and efficiently."
"They speak English and promt and answered all my questions"
"Good service, resolved my issue"
"Great service by phone as well as mailings."
"Good that’s enough"
"Great company to work with. I’ve trusted them for more than 20 years."
"The level of service was very poor. No effort was made to address and resolve our questions. Emails to both customer service and the annuity department have yet to be addressed."
"In 10 years I never had a question about my policy. Banner answered all my questions with one friendly customer service representative on the first call."
"Customer service is alive and well at Banner.The people are pleasant and quick to accomplish requests. The premiums are reasonable"
"Highly recommend. Shamia. Extremely personable, knowledgeable expert. A real people person. So refreshing not to have to deal with a automated robot."
"All my questions were answered politely and without any confusion. Thank you for such wonderful service."
"OVER THE LAST 5 YEARS I HAVE NOTICED THAT THE CUSTOMER SERVICE IS BY FAR THE WORST OUT OF THE MANY OTHER CARRIERS I REPRESENT. Try calling Mass Mutual, John Hancock, Securian, Transamerica, Mutual of Omaha, etc and see for yourself. MY LAST CALL TO BANNER WAS TO SIMPLY CHANGE THE PAYMENT MODE AND I WAS TOLD THEY CAN ONLY SPEAK TO THE CLIENT OR THE GENERAL AGENT. THAT IS COMPLETE NONESENSE!!!!! I AM THE WRITING AGENT WHO REPRESENTED AND SOLD THE CLIENT THE POLICY AND IF YOU CAN'T SPEAK TO ME THEN WHY WOULD I SELL YOUR POLICIES TO NOT RECEIVE SERVICE??? TODAY I CALLED TO ASKED POLICY INFORMATION AND WAS TREATED EXTREMELY POORLY. THIS WILL BE MY LAST POLICY I WILL WRITE WITH BANNER!!!!!!!!!!!!"
"They have client care reps to speak to who are knowledgeable and thoughtful. I really appreciate being able to speak to a live human quickly!"
"I was able too understand my policy better the way explained it."
