Based on 19 verified reports, this firm maintains a 82% trust rating within the Saving Traders community.
Get an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in. Get better booking tools: Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized. Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Streamline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best. See more
"Very poor back of the house system. They can't resolve the problem during the weekend. My business have to run 7days when problem happens they told me to wait until Monday."
"Very thorough and made sure I understood what was going on."
"The interface is pretty easy to learn."
"Very helpful and fast to respond"
"The over all experience has been great. Everyone who I've spoken to have been so helpful and have made me feel confident with the software"
"Great at explaining in detail, went slow and made sure I understood what was being presented."
"Easy to follow and understand, Fernando was super helpful and made it easy."
"Booker has made some upgrades. Easier access for owners and helpful folks to lead you through them."
"Fernando is so knowledgable and helpful!"
"Fernanda was extremely helpful and made me feel less overwhelmed as a new business owner."
"Maris was very helpful and informative."
"It was helpful but, the language barrier was somewhat of an issue. The owner of my spa couldn't understand anything she was saying."
"I feel as if Booker wants to just keep adding in new capabilities, but when it comes to fixing issues/bugs, it is a no fly zone. I just switched to version 2 and it is riddled with issues and my team and I are just getting the run around when addressing them. For how much this software costs, I expect a much better outcome than what has been presented from this company."
"Way too complicated. Not liking it so far"
"Giavana was very knowledgeable and helpful walking me through all of the perks the ultimate package has to offer. 45 minutes felt like no time at all! Thank you!"
"Nathalie was very thorough, professional and answered any questions that I had."
"onboarding was a big headache but everything is running smooth now."
"I tried to schedule a "FREE" trial with them, but "Avery" had entered my contact information incorrectly so the THREE sessions I reserved my time for NEVER happened. Despite this, as I had to enter a credit card information for the free trial, they have been billing me since October 2019 for $381.11! I have called and get the run around....at this point I am turning them over to the fraud division of my credit card company and the FTC. If they cannot event get a trial completed, how can they schedule for your business? Their billing department, however is very efficient at sending fraudulent bills"
