Credit Saint

"This company is a total scam. They charged me over $1,200 over one year with no results. Every time I call in I was told they're in the middle of a cycle which is blah blah for we're not doing anything but we're going to collect your monthly fee and drag this out as long as we can. They don't call you back. They did nothing to fix my credit except for drained me of $1,200. Do not give this company any money. You're better off buying lottery tickets."

"I signed up with Credit Saint because they advertised a 90-Day Money-Back Guarantee. After more than 120 days, I requested a refund because I was not satisfied with the results I received. What frustrated me most was the lack of transparency. When I questioned the work being done, I was repeatedly told, "I see on my end we did," but I was never provided with documentation to support those claims. The information I saw in my account did not match what I was being told. When I requested a refund, it was denied based on claims that results had been achieved, but I was not given evidence identifying which items were removed or when those results occurred. Instead of addressing my concerns, I felt that many of my conversations with customer service focused on selling me additional services. Based on my experience, the advertised money-back guarantee was not honored as I expected. If you're considering this company because of that guarantee, I recommend reading the terms carefully and requesting written documentation of any work performed and any claimed results."

"I got a resolution that I was looking for. After having problems with my credit."

"I was with them for 8 months nothing was every removed. Made every promose under the sun, every time I would call it was like talking to another person that has never looked at the account. The service is not at all what is described. I switched to Self and incredible results after just 6 weeks."

"Just like the rest of them drag you out for months to take your money and no you cant get your money back because we did get a item remove please!!! Dont waste your money"

"Thanks for the call back to review my case. I got the refund and want to say thanks."

"Thanks to Christ for calling me back to review my complaint and refunds. I appreciate the refund. I have no negative remarks about creditsaint no more."

"Do not go there is just another scam"

"Scammers. Just stay away. They do nothing to help my credit and they will never refund back. Stay away."

"I want to cancel my subscription because they have done nothing for my score. I’ve been working on my own and the reasons they show in my account of what has improved are things I have done. I cannot get anyone to help me. I’ve called, I’ve chatted online, I’ve emailed. Chat and email responds with “you need to call”. I am put on hold and no one ever picks. I’ve called for days."

"Its a scam. They cant do anything more for your credit than you can do on credit karma for free. They insist on you paying them for 3 months worth of service and they will get you lowest debt (mine was $200) which i assisted in getting removed so they wouldn't honor the refund policy. It's scam. Just don't fall for it. They cant and will not help you."

"They are a scam. I have paid over $2000 and they have not sent any correspondence to me or the credit bureau. SCAMMERS stay away!!!"

"Beware of this company and website!!!! I literally was looking on there website, I did NOT sign up, or even give them my info. Next thing you know first thing this morning I started receiving robocalls!!! Not sure how they got my info but it's a SCAM company."

"Paid for 5 months. Minimal results. Promised refund never delivered. I enrolled with Credit Saint hoping to improve my credit profile. After five months of paying monthly fees, fewer than six accounts had been removed — a result far below any reasonable expectation for the time and money invested. When I called two months ago to express my frustration, their representative encouraged me to stay with the service and assured me things would improve. I decided to give them more time. Last week, I called again to cancel. At that point, their representative acknowledged I was still within the window to receive a refund and told me a manager would call me back to process it. That call never came. Instead, I received an email shortly after notifying me that my account had been cancelled — with no refund, no follow-up, and no explanation. This is not just poor service — it's a broken promise. I was kept as a paying customer with false encouragement, and when I finally requested what I was told I was entitled to, the company went silent and cancelled my account without honoring their word. If you are considering Credit Saint, document every call, get every promise in writing, and do not rely on verbal commitments. I learned this the hard way."

"I had them for three months, and my credit did improve, and some late payments were removed."

"I’ve been working with Credit Saint for a few years now to handle all my credit needs. I highly recommend them to anyone looking for a fresh start. I would like to give a special thanks to a wonderful woman named Ammeara, she’s very skilled and knowledgeable, as well as providing excellent customer service to her clients. She walked me through the whole process step by step and advised me the best case options I had in getting negative items removed from my credit report. I recommend any who calls Credit Saint to ask for Ammeeara she’ll definitely take good care of you."

"Terrible experience, I have had Identity theft and paid money for 6 months for Credit Saint help. They did not get anything removed and still charged me. I asked for money back and they said I don’t qualify cause I trust them for 6 months and I needed to complain after 3 months to get my money back. Wow so I loose for paying and trusting them too long. Don’t make my mistake. Don’t use this company. They are a scam and will do nothing expect charge your credit card every month."

"The customer service was great. The reps were patient and courteous. After 8 months of being with credit saint and only 4 items removed from my credit profile I felt as though credit saint promised more than they can deliver. They obviously were able to remove some accounts. However I believe the generic, cookie cutter dispute letters were immediately rejected by the bureaus. I couldn’t afford another 8 months so I decided to move on. Credit Saint knows what they’re doing. That much is obvious. In my case I believe they overpromised and missed the mark. S in Tucson"

"will not honor refund per agreement. charged $200 to do nothing. claim to say they have tried to reach me, but has not attempted one time. also there is nothing to discuss. Refund my money paid, and i will update the review."

"Warning to anyone considering Credit Saint. $193 was withdrawn from my bank account for a service I never knowingly signed up for and never agreed to pay for. I had no idea I was even enrolled in anything with this company until the money was already gone. When I called to try to resolve the issue and request a refund, I was told I wasn’t eligible because I hadn’t been in their program for 90 days. That made no sense because I never intentionally enrolled in their program in the first place. They insisted there was no miscommunication, but there clearly was, because I would have never agreed to pay $193 for something like this — especially given my financial situation at the time. Taking money from someone and then refusing to refund it based on a technical policy, even when the customer says they never knowingly signed up, is extremely frustrating and unacceptable. Be very cautious before giving this company any personal or banking information. Monitor your bank account closely."