Based on 40 verified reports, this firm maintains a 100% trust rating within the Saving Traders community.
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
"Everything, if I may put it in a list. 1 no waiting 2 Jamie was so patience and helpful 3 not only she solved the problem but instructed me on new stuff, by now (so exited) generating more money with my favorite bank through the tools they got. I'M VERY HAPPY AND ON MY OPINION SHE DESERVES A RAISE NOT ONLY FOR ME, BUT HOW SHE IS OVERALL WITH THE CUSTOMER."
"Great service and products. Erica was a great help in assisting and made things go smoothly. DCU is not you're average bank it's top tier with a multitude of products that are exceptional for credit building and strengthening financial foundations and building economic structure"
"Customer service is amazing! Thanks a again Shanita!"
"Shanita was pleasant and very helpful. She listened to my issue and was prompt with her responses."
"Had to request my statements from 20 years ago and I was helped patiently and got answers. Best thing is I was able to speak to a real person on Saturday afternoon 4pm and was able to get what I wanted. Thank you DCU for your service."
"Was able to notice that we need a new card when we have in 5 months"
"My service today from Amanda was excellent. She went above and beyond, helping me with my issues. Love the DCU staff."
"Good experience"
"This was my first time stopping by the DCU Andover branch, and I had a great experience. Alex and Valarie were both very friendly and professional, and they were able to address all of my questions and requests. Valarie especially demonstrated great leadership and professionalism by handling the issues while also guiding Alex, who is new to the branch. I truly appreciate their help and excellent customer service."
"DCU customer care member called Porsche was great with helping my request."
"Excellent and quick service"
"Naureen was awesome and serviced me. She knows so much about DCU products. The bank was great. I appreciate the help"
"Annya did a fantastic job. Very knowledgeable, patient, professional and excellent at guiding me through a concern. Friendly, assistive, clear speech and genuine desire to help me resolve the issue quickly and carefully."
"It feels so easy to reach out to membership representatives. All the membership representatives I have talked in DCU , are very nice and polite. They listen , they understand and they respond very positively to my problems immediately."
"great job! It was nice to work with DCU"
"It was very helpful and fast great experience"
"The agent I spoke to was very helpful, friendly, and very informative!!"
