Based on 40 verified reports, this firm maintains a 76% trust rating within the Saving Traders community.
Fairstone Financial Inc. is a wholly owned subsidiary of Fairstone Bank of Canada. Together, the companies form a leading Canadian consumer lending group, offering credit cards and rewards programs, point-of-sale financing through merchant partners, automobile financing via dealerships, and unsecured and secured personal loans and mortgages online and at over 240 Fairstone branches coast to coast. -- La Financière Fairstone inc. est une filiale en propriété exclusive de la Banque Fairstone du Canada. Ensemble, les sociétés forment un important groupe canadien de prêts à la consommaton, offrant des cartes de crédit et des programmes de récompenses, du financement aux points de vente par l’intermédiaire de commerçants partenaires, du financement automobile par l’entremise de concessionnaires, ainsi que des prêts personnels et des hypothèques garantis et non garantis, tant en ligne que dans plus de 240 succursales Financière Fairstone partout au pays.See more
"I found dealing with the loans Manager, Julia, a very positive experience. We had a great conversation and shared a little information about ourselves."
"Amazing experience with the manager Ankur and the associate Gurleen. They made the process so fast and easy can’t wait to recommended my family and friends about it."
"It was very easy to apply for a personal loan and the customer service was excellent and answered all of my questions."
"Dryden staff location was very helpful. They let me Pau off some outstanding debt, and put it into one payment. Thank you so much, it was done"
"Very good to work with, and fast results on my loan. Greatly appreciated"
"STRONGLY NOT RECOMMENDED. I took out a loan of $1,888 under a “no payments for 18 months” contract. Over the past few months, I had already paid approximately $1,400 toward the balance. Unfortunately, I forgot to pay the remaining balance after my contract expired on April 10, 2026. As a result, a very high amount of interest was added, and my balance increased to $2000 I contacted customer service and spoke with an agent named Nikhel, but I was told that nothing could be done. I was very disappointed with the lack of flexibility and support. The experience left me feeling misled and SCAMMED."
"I pray for anyone not to be desperate enough to deal with this organization. Long after paying off your debt you will still be getting money removed from your account. It is the worst loan company to ever exist. Terrible company, Terrible Service!"
"I recieved an email stating that my $3000 loan was paid in full but i was denied a new loan Russell Moulton was fantastic I will say very disappointed in the no renewal"
"Do not trust Fairstone! It’s a trap! Trust me it sounds good at first till you get stuck in the vicious loop of needing a new loan to cover the absurd interest rate on the first loan you took. Be very cautious with their retail loans the interest if you don’t pay it off within the grace period will ruin you. Don’t fall for the trap, go see Kawartha Credit union instead they are actually amazing!"
"Representative was very misleading and gave partial information inferring an optional insurance was required. This insurance added an additional $2,700 to my loan, which I questioned four times. This insurance is more than half of what my loan is. I expressed multiple times that my employment is secure, I do not require insurance for my loan. The insurance was added, and the representative had me quickly sign-off in multiple areas of the form, one of which was being aware of this "voluntary" insurance. I called an hour later and stated I reviewed the document and do not need the insurance and I was told I would need to come into the office the following week to sign-off on removal. I came in the following day to remove the insurance and requested to take a photo of the form after he advised that it is not sent to my email or uploaded to my profile. If the insurance is not removed from my agreement, I will be having the BBB involved."
"Very quick response"
"Typical loan company gets you interested for a large amount then comes back with much smaller amount. And the payment is almost the same as the debts you’re paying off. And super high interest. It’s not that the company is bad but they get you hooked in for something that you either won’t qualify for or for something that’ll cost you a fortune"
"Lois (Spruce Grove, AB) made the entire process seamless! She is very professional. Would recommend Fairstone to anyone!"
"I opted to give them a chance, but their loan rates were nearly double what I'm already paying. Definitely not worth it"
"They answer me immediately I called and give me the money , though they didn’t give me the actual amount but I really appreciate them , because the money comes at the right time . Their processing is very fast not like others ."
"You very good my experience with you very satisfied I’m happy for your service thank you so much"
"Very good service"
"The loan person Rafiuddin Rafin was such amazing help an his co worker was has equal help very good crew, would refer them to my friends, Vernon , bc branch!!! Keep up good work"
"It was quick and easy. My representative Satya was excellent, and walked me through the steps of the process quickly and easily. He was also very courteous and polite during the process!"
