Geoffrey Insurance

Dyan O'Garro

Very straightforward! The interface for the app is so clear and easy to use! Customer Service on point!

Zahid Bashir

Got insurance from this company back in May 2025 and without a fone call or email to warn me in advance they going to cancel my insurance. When I rang the complaint department staff was so rude closed my case after a few weeks rang back to reopen my complaint and told me they are going to send me an email to reopen my case still waiting and no email a very untrustworthy company I strongly advise stay away from dodgy company like this one. Also they say one thing as soon as you put the fone down they do the opposite and put you in such a position where you get insurance next time the premium goes threw the roof

Martin Robinson

Hi very good to deal with good customer care and a very good quotation for my insurance .

Raj Paul

It was easy to arrange car insurance with Geoffrey insurance and everything was explained in simply English. I am happy because last company didn't give me insurance to drive other cars possibly some time in family friends. All questions was easy and accurate. After all was cheepest quoted.

Mr Anthony Carman

The company was very helpful polite indeed listen to what I was saying and gave me a car insurance policy that was cheaper than any other insurance company out there thank u so much for everything everyone

Andy Aylett

excellent service and price...easy to use website ⭐️⭐️⭐️⭐️⭐️

Mr Douglas Edoleyi

The online process was seamless. I was navigate through the process from start to finish, and it was fast.

Steven

Excellent service great communication easy to use and good price

Tiz Gibson

Having myself had insurance through Geoffrey it was the turn of my wife who took up an annual policy on her car. Paid by card in full at the time of purchase. At the renewal stage she received a letter by post from Geoffrey saying they were sorry but could not provide a quote on the make and model of her car this time around. Letter arrived on 29th august 2025. Renewal date was 26th September 2025. Of course my wife found another insurer and duly insured her vehicle. On the 26th of September Geoffrey took close to 400 pounds straight out of our account based on the card they held on file. We rang immediately on the 26th September at which point Geoffrey took another close on 400 pound from an older card they held on file. The customer services apologised unreservedly and said please allow 3-5 days to be refunded. The second card potential payment we managed to get the bank to stop the payment so instead of potentially 800 pounds drawn out it was 400. Still a considerable sum when we had already paid out for new insurance through another company. 8 days later we are still waiting to be refunded and chasing today 4th October we are told it could be up to another 7 days. Clearly we are not happy and will be thinking twice about any future debit card payment where companies can draw down from your bank on a card held even if that card is no longer in use. Barclays did step in on the redundant card and managed to prevent a second grab of cash but we are still outstanding the renewal amount even though Geoffrey told us they couldn’t offer insurance on the vehicle.

Adam Jones

The online login and application was very helpful and easy to use .plus staff helpful

Mohammad Ameen

I have received a valued and reasonable response. Glad to have your car insurance covered.

Nicky Kent

Easy to set up insurance at a very good annual rate.

S S

Easy service

Ms Savage

I have been with Geoffrey insurance for 16 months, I phoned them today to get an insurance quote for a 10 year old car that I have just purchased from my son in law, my current insurance was £17.92 per month and they quoted me £111 per month! I have had my licence for 19 years with a no claims bonus of 19 years, I expected a slight increase but that was ridiculous! I then told them I would have to cancel my current policy with them as that was too expensive only to be told I had to pay £102 to cancel it! I am now waiting to see if they are going to charge me twice for leaving them as my bank account says pending £102.84 twice, I'm so annoyed and I would not recommend this company to anyone, they reel you in with cheaper prices and then rob you blind!

Alistair Brookes

Very easy to use. No problems at all setting up my insurance

Dan Beech

Hassle free to set up my car insurance good deal sorted in a matter of minutes if it stays this way I'll be insured with you for many years to come.

Anne Brand

I have had car insurance with Geoffrey insurance since January. they have charged me significant fees for adding a driver, and £60.00 for cancelling the policy early when I sold my car. I will not use them again and would advise others against it too.

mark wilson

Spot on, easy to organise on line