Griffin Retail

Liliana Simionescu

The shop is super reliable. We bought a bed frame at a good price. The customer service was very helpful finding my parcel. Recommend them.

Eirini Margetousaki

great product, timely delivery

Virginia Lopez

The door had a terrible quality. I can not reply to the comment so I will reply here: The service and delivery was good. The product was really bad, the montage was super hard and the door looks like very bad plastic. We didnt return it because we had to use glue to do the montage and we thought that it was not possible. I know that the price was 240 euros but I will totally recommend expend a little bit more. We spent 7 hours to build the door and looks really bad.

Anonymous

Delivered on time and when needed to return, go the return label the same day and once they confirmed receiving my return, a refund was sent into my account.

Sid Bachrach

Good assistance and sincere help when the delivery took was delayed.

Mohamed

Good quality product, timely delivery and affordable. Well done.

U Geisler

Quick delivery - items not the best quality, but to be expected for the price

H. Visser

Through Griffin Retail I ordered a VidaXL product for my garden. This product was defective and griffinshops.nl saw to it that I received a new one within two or three days. This was also defective but with the two parcels and a trip to the ironmonger's something usable could be cobbled together. I contacted griffinshops.nl a couple of times and every time I got an instant and helpful response, these people really think along with you. They also, wisely, decided to delete the product from their catalogue.

Julien Levaufre

More than one week after ordering the product I still don't have it. It had been presented when I was out and since now it's impossible to get it re-delivered. Delivery company do not answer on the phone and answer emails when they have time. And they do not deliver everyday of the week. I need my product at least today, Thursday, but delivery company said Wednesday morning that they would deliver on Friday. It's not directly Griffin problem but they should find a better delivery company.

Colette T Maat

Great communication - prompt, efficient and friendly

M C Hansen

Gekocht Nederland; Bought a zeil for the table and it is very wobbly. I've tried å lot to straighten it out so it lays flat, but nothing helps. Die is niet echt soepel. I dont get any sun in house due to an build-on veranda. I tried with a dough roller and heat.

Gautham B

Very good service! One of the glass panels on the door I ordered was broken- I reached out via WhatsApp, within an hour they confirmed that they are working on it with the shipper and I had a new tracking code the next day morning. Thanks for sorting it out quickly!

Mevr. Pelin YILDIRIM

They sent products fast and resolved my return fast. Overall very happy with everything.