Based on 120 verified reports, this firm maintains a 92% trust rating within the Saving Traders community.
With HFS, you can rest assured you will be provided with industry-leading loan terms and the best customer service experience possible. Loans powered by HFS Financial are personal loans, which means no equity = no problem. The loan options are based on your income and creditworthiness. Unlike most home improvement loans, you as the consumer get the money funded directly to you upfront. HFS Financial loan programs do not fund to the contractor, which empowers YOU, the consumer, and makes life easier for the contractor when it comes to getting paid. HFS Financial prides itself on being one of the only options that ensures the full funds are disbursed directly to the consumer so that YOU control the money and not the contractor. Why let the lender fund the contractor directly and you have no say? That’s crazy! It’s your money and we believe you should be in control. Whatever your home improvement project is, inside or out, HFS Financial offers consumers access to the best personal loan options available based on our suite of custom-developed loan programs with industry-leading loan terms and low fixed rates. Once approved, loans can typically fund very quickly with little to no documentation required from the consumer. When you complete our fast and easy inquiry, the information you provide HFS Financial is securely transmitted to our in-house team of highly specialized financial loan consultants. In less time than any other home improvement loan process, we’ll have you connected with the project financing you need. We are your one-stop shop for any kind of home improvement loan: swimming pools, metal roofs, hardwood flooring, kitchen and bath remodels, basement finishing, outdoor kitchens, and so much more.See more
"Very friendly but this process took entirely too long. Communication wasn’t the greatest."
"customer service was easy to talk to a real person"
"Our experience was so pleasant, fast, and smooth. Highly recommend to work with for your home improvement projects! A++"
"The process took less than a week to get approved and get the loan in our account. The team of Blake and Jasmine were very efficient!"
"Communication with our main point of contact was poor, as was the explanation of how the process would proceed. The entire loan process took WAY too long for the product we were applying for. There was no urgency to get our loan approved until I raised concerns."
"I want to Thank Carrie Decker, HFS and her team for helping us build our dream back yard. Through the whole process of getting our loan, she makes it seem very easy and fast. Her constant communication help us know where we were at during the loan process which helped us plan and organize our construction. Thank you sincerely Julian and Connie Saucedo"
"MRS. MIA GREEN IS ONE OF THE KINDEST PERSONS I HAVE EVER WORKED WITH !! HER AND MR JASON THEY WAS SO KIND TO ME EVEN WHEN THEY SHOULDN'T HAVE BEEN ... BECAUSE I WAS HARD TO DEAL WITH AT TIMES AND I DEEPLY APOLOGIZE FOR THAT . THANK YOU BOTH SO MUCH , SONDRA LEE"
"Friendly, questions for membership a little rediculas."
"Everything about this experience was very easy and user friendly. Carrie Decker was friendly and helpful. Everything went smooth from start to finish!"
"All the personnel I spoke with (special shout out Carrie Decker) who helped me conciderably being very patient with constant changes, The process was was easy everyone was very helpful and professional I highly recommend HFS for your next project."
"It was easy and online. No issues with uploading documents. Just simply a streamlined experience."
"Poor communication by the rep. Any emails were never responded. Had to eventually call to get a response. All time estimates for the various phases were incorrect. For example, they said 1-3 business days for underwriting but ended up taking 5 days. At the end of the days, start to finish was 10 business days which was good."
"Very responsive team and initially we were going to decline but received a follow up that made us re-evaluate and the rate was reduce to make it worth proceeding"
"Are whole process was fast and was amazing."
"HSF made the process so easy! Their communication was always friendly and prompt. They helped me get quickly funded through a reputable credit union who provided me with a competitive rate. I highly recommend HSF."
"Customer service was fast and helpful. That’s all that matters to me. World class."
"Great communication and easy to deal with. What I didn’t understand or expect was the difference in credit score that is used. When we are over 800 but get lower rating to make us in higher interest rate that wasn’t expected."
"Not only was the experience amazing…they were quick and thorough. It’s was painless and I received my funds days early than expected! Definitely recommend!"
"The qualification process was simple. The process of signing and getting the funds were quickly and easy. The interest rate was a little higher than other companies that had loan offers but it was still a quick easy process."
