Based on 40 verified reports, this firm maintains a 92% trust rating within the Saving Traders community.
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"The process to purchase a jewelry insurance policy was seamless and stress-free!"
"My husband lost his wedding ring while in Portugal. It was stressful , but we got the process started right away. My husband got his ring replaced and we were both satisfied with JMG. No hassles."
"Everything."
"I lost my ring, which was devastating. Amanda, our claim rep was horrible. In the month that it took to resolve this, she only returned one phone call. After receiving my ring today, I was told that they would no longer cover my purchase. Good riddance! I wouldn’t want anyone to experience what I did!"
"Affordable, efficient and personal online experience without "sales pitch" pressure.."
"Very nice experience with jewler and good experience with setting up my jewelry insurance."
"Awesome and simple replacement of a diamond that fell out 9 years after we got married. Jewelers mutual was so simple and painless!"
"Not pleased to have an 18% premium increase."
"I would highly recommend jewelers mutual. I lost my engagement ring, which I had for over 20 years. Jewelers mutual really helped me alleviate a lot of my stress. They made it easy and very.pain free. I will only use them from now on to ensure my jewelry."
"Great experience"
"My rep advised me to go on and repurchase the item myself and that I would be reimbursed. The store increased the price of the bracelet by a substantial amount “due to the economy” from $195 to $275 (with tax). I paid because I expected to be reimbursed, however they only reimbursed me for the original amount. I am so upset because I could have waited for a physical replacement from the store but was advised to just lurches the item myself to save time by the Jewlers Mutual rep. I was not in a hurry and would have been fine waiting and now am out almost $100…"
"Your staff got started so fast. They contacted me within days, told me the process, and within a very short time, my jeweler was paid, and I had my beautiful new ring on my finger."
"Easy to insure jewelry and to renew policy"
"Your company stood behind the insurance on my wife’s ring and it was fixed twice with a small diamond replaced that fell out. Thank you for standing behind your promise! Scott and Michele Esson"
"Jewelers Mutual was recommended to me when they created my ring. I’ve had my ring covered since then. The premium is reasonable and I’m notified each year when it’s due."
"Everything was easy to upload and complete on line"
"I have been using Jewelers Mutual for many, many years, and always have been satisfied. They make everything easy and pleasant."
"Support reps unfamiliar with the website. Account creation didn’t work. They have a character limit of 20 on passwords, but don’t tell you that anywhere, except when you open the site in your mobile device. Laughable, dysfunctional application."
"I have had my wedding ring insured with Jewelers Mutual for many years. They are easy to work with and have a great website and renewal process."
