Klein Tools

"Very disappointed to find out that Klein Tools has quietly outsourced production to other countries while retailers still show item descriptions as being made in USA with sourced materials. This looks like it came from Klein Mexico and made in the Philippines. Disappointed to and worst of all feel duped by Klein Tools who I really liked"

"Wire stripper, cutter, crimper. Model # 1009-SEN It can't strip 20 guage stranded wire it cuts it in half and sometimes stretches the insulation doing no stripping. I had good luck with my X-Acto knife. 14 guage stranded wire stripped o.k. but took a couple strands with it. On a second attempt it stripped good. 18 guage stranded wire took a lot of strands with it on several attempts. I had better luck putting 18 guage wire in the 16 guage slot. The wire cutter worked awesome. The pliers on the end of the tool worked good. Didn't try the crimpers. Google AI and Everyone says Klein in one of the best. My experience was less than one of the best especially the 18, and 20 ga. wire. My name Bruce Duncan an old ASE service tech."

"Klein is not a company for the workers. They are more worried about making a profit and not worried about helping the people that use their tools. They’re terrible in every aspect of their business. I’m a 20 year electrician and will no longer buy Klein tools."

"Best of the best ... everyday use wire stripper / cutter tool so far! Klein Tools 2005N Wire Cutter, Made in USA, Stripper, Crimper Tool, Strips 10-18 AWG Stranded, Crimps 10-22 AWG Terminals, with Shear Cutter. Been doing electrical work for 40+years using all sorts of tools ... these have been the best so far of this style and now I have 6 sets. 1 set sustained an electrical arc burn right on the end cutter that welded the pliers shut ... was able to dremel it out and they still work flawlessly."

"I’m very disappointed, purchased a 6 inch adjustable wrench today, and had to go to my grinding and buffing machines, because it looked like it had been done by someone with crooked eyes, I need tools to be precise, and this one it wasn’t."

"I used to always buy only klien tools because they were known for their warranty. I called today trying to claim a warranty on a pair of channel locks that just broke on me. I have only had the tool for 6 months and the customer service agent told me if I dont have a receipt they will not change it out for me. Where as anything else, Milwaukee, Stanley craftsman or whatever will change it out without a receipt. I will never again buy a klien tool in my life since they don't honor the warranty. Stanley is cheaper and more accepting of their own warranty. I hope this helps people decide the same, to not ever buy klien tools again"

"The staff are disorganised, unfocused, poorly selected and not trained properly. I bought a tool and needed another tool that was compatible with it. They told me the part that I needed and $100s of dollars later, it wasn't the right match. When I tried to find the right match, it was hard to get a hold of them because they weren't responding to emails. When I finally got through, I explained very clearly what I needed, and then they told me a different part to the last time, but once again it was the wrong part. It's very simple and they still messed up. Luckily I was sceptical of what they said and double-checked."

"Klein Tools went above and beyond in customer satisfaction by assisting my husband, an NDT Inspector, with a charging cable for his headlamp to his modular battery. They sent it free of charge! My husband works at night often, especially in this heat and in the desert, and this cable will make his job easier and safer! Thank you, Klein Tools, for your outstanding service in providing great tools and great customer care! -Vergil"

"Really Great Tools. Been buying for 30 years now. own just about everything. wish there was more access in EU/France (price etc). I buy in states but a bit difficult to bring to EU when staying there for electrical jobs."

"Excellent Tools! I work as a welder and while we have good tools here in Poland from Germany, I had someone send me a couple Klein tools to try and i loved them. Great quality and pretty fair price for what I got."