Based on 46 verified reports, this firm maintains a 90% trust rating within the Saving Traders community.
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"See more
"Talked to CSR about Milwaukee promotion, was knowledgeable & friendly. Wish that I could get my tools b4 3-4 weeks because of backlog that I didn’t know it was so long."
"Great service and prompt delivery with multiple packages to Ontario and in BC. Seamless service. Clear communication from shipping that kept me informed."
"I appreciate a dedicated tool supply store in the area."
"I found what I needed. Easy to use website. Prompt and friendly customer service when I needed info on delivery. My order arrived right on schedule!"
"Impressive customer service! The tool I ordered was on back-order for a few weeks so I decided to go with something else that cost a bit less. After a quick phone call, all was resolved properly, my refund was sent within minutes and the tool was on the way the next day. KMS is top notch and I will definitely be back"
"OK! This is my first order from this fantastic company and I'm quite impressed! Best price around, speedy shipping, and a great item delivered 100% OK. Very pleased with the overall deal! Thanks, KMS!"
"Needed some wood polish they showed me theirs but not what I wanted. Staff then went to a computer found the item online with a different company. WOW that's service"
"I ordered 2 products from KMS Calgary. 1 was available immediately, while the second would be transferred from another store in a week or so. KMS had no problem holding the first until the second arrived requiring only one trip to pick up both at the same time. Might be a common courtesy but I appreciated it nonetheless. Pricing was also good."
"I purchased the cross cut sled rails and the guide rail (adjustable). I glued and screwed and clamped on my saw table for flattness. I'm just saying, it's dead...absolutely.....dead flat and square. No light through my trusted square either, I mean dead flat and square. I also purchsed the adjusable rails, which took me 3 minutes to fit in place and adjust. Super tight fit, but smooth as butter sliding through the rails with zero slop. I've stuggled to make a sled that was accurate, but this worked, and flawlessly. Super easy to set up, and incredibly accurate. All my issues solved for perfect cross cuts. Best money I've ever spent! I highly recommend as the parts are so precise, and makes it simple to do. Amazing how truely good and accurate these are. I can't say enough how dead flat and perfect these really are! Don't waste your time or money trying, just do it, you'll be very happy and will probably save time and money too, like me!"
"Competitive pricing, fast processing and delivery, and an amazing assortment of quality in demand tools in stock. Truly one stop online shop for Canadians in remote corners of the country."
"You ask me if satisfied when the correspondence and contacts are from a Prince George location when I am in Victoria on Vancouver Island the only thing you got right is I am in Canada. As for your rewards program I tried twice to set this up even with the manager with my local store. not only did it not register my name or the Car Club when tried to use it or get other club members to register their purchases to the club. No registry existed but I do feel good that Prince George knows our Club for advertising great savings. Rod Forbes Vintage Car Club of Victoria"
"The staff was very helpful and friendly. Great selection of products."
"I ordered a Milwaukee Quik-Lok rubber broom attachment from KMS Tools and couldn't be happier with the service. Their price was competitive with larger big box type stores and they shipped to my house very quickly. Overall a much better purchasing experience than I've had at some of the larger stores out there and I will definitely be looking to them in the future when I need tools."
"With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!"
"Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times."
"It is refreshing to actually get service now a days and everyone was super helpfull and friendly.Other than than the store needs to be twice the size with more selection I found everything I was looking for."
