Munch Makers

"The team noticed my low resolution logo before printing and reached out instead of proceeding with poor result. I really appreciate their attention to detail and final product turned out great."

"Tired 3 different supplier before this one... better pricing, faster turnaround and the product actually matched the proofs they send. Not going anywhere else."

"Ordered a custom branded lighters for our 4/20 event and they were gone in like an hour. Customer were grabbing handfuls. Print help up too which I wasn't sure about with lighters."

"Update: My initial experience involved major delays, inaccurate shipping updates, and missing an important sales window for my business. After continued communication, MunchMakers acknowledged the failures and issued a $400 partial refund. The original process was frustrating, but they ultimately stepped up and resolved the matter. Here is my original review: I placed an order well in advance of their advertised 4/20 deadline and was assured it would be delivered on time. On March 15, a UPS tracking number was created — but after contacting UPS directly, I confirmed the package was never physically handed off to the carrier. It remained in “label created” status for weeks. From March 23 onward, I was told almost daily that they were “looking into it” and that I would receive a clear answer by the end of the day. That never happened. Instead, I received repeated vague updates and shifting explanations. At one point, I was told: • The tracking number was valid and in transit • Then told a replacement might be sent • Then told the original shipment was still valid • And finally, admitted the package was never actually shipped This back-and-forth went on for weeks. I also had ongoing issues getting access to my account, which were never resolved despite multiple requests. Additionally, custom packaging that was promised alongside my order was not produced on time, with no clear communication. I had to involve my bank and file a dispute to protect my business. As a small business owner, this situation directly impacted my ability to fulfill customer orders and meet time-sensitive deadlines. As of today I still haven’t recieved my trays OR custom packaging. Recommendation: Verify that your order has actually been handed off to a carrier — not just that a label was created. Do not rely on estimated delivery dates without confirmed scans."

"I did not get my full order, the customer service department is very slow to respond and their phone number is 123-4567..."

"Nice group of guys. Excellent products. Will be using again."

"We've set up a monthly reorder for our top selling items. Their team remembers our specs so its basically just an email to confirm quantities. Saves us so much time vs other suppliers who need everything re-explained each order."

"As a small business owner, I really appreciate being able to place small test orders before going all in. We ordered 25 custom ashtrays with our logo and they turned out great. Communication was smooth the whole way through."

"Our original supplier fell through 3 weeks before launch. MunchMakers turned around 200 custom grinders in under 2 weeks. Not gonna lie I was skeptical but they delivered. Literally saved us."

"This company is extremely unprofessional making promises they do not keep. They are now unresponsive to my emails and refusing to refund me for a product that I was supposed to receive about 3 weeks ago. I have been told for 3 weeks that my order was going to be shipped and I would be given my tracking information, though I have not received anything. When I asked for a refund, being my purchase was supposed to be shipped by the 21st of November, and I paid for quicker shipping and still nothing, no product, no refund and now no response."

"Fantastic customer service"

"My old grinder was garbage. This one is smooth as butter. Worth every penny."

"The custom design looks good, but the finish wasn’t as smooth as I hoped. It works fine though."

"Great quality but shipping took a bit longer than advertised. Still, the piece is gorgeous."

"Products didn't arrive in time. I got a guarantee at the order that the Products will arrive in time. After problems, no more support! Products came from Shanghai. Didn't get relevant information upfront. Just order and pay, than is the support over. NEVER AGAIN! WORST DEAL EVER!"

"Awesome grinder! Feels sturdy, operates smoothly, and looks sick on my shelf."

"My partner gifted me a custom rolling tray—best present ever. Quality is impeccable."

"Top-notch quality, killer customer service, and the whole process was a breeze. Highly recommend these folks!"

"DISCLAIMER: Tomer will post your personal information openly on the internet if he does not like your honest review of your interactions with his company. Green Lunar, munchmakers.com’s parent company, is registered with the BBB in California so if my personal information is not removed from Tomer’s reply to this review, i will be seeking legal action in the state of California. Rude, impossible to get in touch with, and obviously not the brightest person in the world running this company. i placed two orders, two weeks apart. i received my second order, but whenever i asked for updates on the first order i was ignored or sent information about a different order, sometimes not even my own. i disputed the first order with my credit card and Tomer emailed me asking “what’s wrong with you” and said he reported me for fraud because he can’t seem to understand that i had two different packages and one of them is sitting in their warehouse with a tracking number (printed 4/14) but still has not been given to UPS for shipping, even though the products should have been ready on April 7. Any phone number you call associated with this company does not actually get you speaking with anyone, and their claim that their products are made in the USA are false because the order i DID receive came from China. Before placing an order with them, you may as well go straight to the source and avoid the rudeness and inattentiveness. Tomer is undoubtedly going to respond to this review claiming that i’m rude and a bad customer, however in his haste to call me rude he sent American Express the proof they needed to see i indeed have not yet received the package i disputed the charge for. he told me to never order from them again but i was never going to do that anyway and absolutely won’t be encouraging anyone else to. update: like i said earlier, Tomer responded lying about what happened. Production time is 20-25 days, as stated on the website and in email correspondence. American express is already aware of the false fraud claim and has confirmed that they have the two tracking numbers associated with the two separate orders and they have confirmed that i only received one order. i placed orders on march 3rd and march 17; i received the 3/17 order on 4/14 (the order in the screenshots Tomer has posted in response). My 3/3 order is still pending receipt by UPS, but Tomer seems to think disputing charges for products i never received constitutes fraud. anyhow, find somewhere else to do your business to avoid being lied to, lied on, and a business owner who can’t differentiate between orders with distinct order numbers because."

"For our special edition music and art festival, we needed something special to hand out to people. MunchMakers came up with a custom grinder with a trippy design and these sold like hotcakes at our merch table. Social media was flooded with photos of people using our products all throughout the weekend, which was great promotion for us and for them."