Working on behalf of trusted brands, our clients turn to us to help their customers, typically when they fall into arrears. Our colleagues specialise in supporting people experiencing financial difficulty, and our goal is simple: to deliver compassionate, affordable, and sustainable solutions. We understand that life happens. That’s why we focus on listening, not judging. Our team of trained specialists take the time to understand each customer’s individual circumstances and works with them to create realistic, sustainable solutions tailored to their situation. Authorised and regulated by the Financial Conduct Authority, Everyday People Financial Solutions (EP Financial Solutions) is part of the Everyday People Group of companies. See more
I spoke to this company twice in the last three weeks. Each time I call in they are all chirpy until you tell them your name. I found the advisors tone changed immediately upon asking my details. We are all human being regardless of which part of the world we are from. I was born in this country. Indirect racism unfortunately.
Appreciated that someone listened to understand, rather than listen to respond. There is always a solution.
Very helpful and well informed adviser. Understood the situation very well and provided good advice regarding future action.
Very Helpful
The advisor that I spoke to was incredibly understanding of circumstances and gave me some reassurance that things do get better. I wish I caught his name because he deserves some recognition for going the extra mile!
Very helpful reassuring put my mind at rest
It was an open communication surrounding With professionalism.
With the memmber off staff i had to help me the bill has been paid and account n9w closed. Was happy to listen to all my questions and by working together was able to get it all paid. Was there to help not judge thanks for your help
Chasing me for a non existent IONOS invoice on an account that I closed @5years ago. ended up sorting it directly with IONOS. No payment required
Very helpful and considerate options
No one likes a debt collector so I can’t give them five stars, but they were professional, informative and helpful.
The lady was very professional. Unlike the customer service from Plusnet
Excellent customer service great support
Lady on phone really understanding as I suffer memory problems thank you
Good development in connectivity, but very hard to access investment to grow.
Your team made things easy to understand and put my mind at ease when doing a payment plan. My past dealings with creditors had left me frightened, from the go your team treated me like friends,
They are very professional. They try to help their customer. Love all of them. ❤️❤️❤️❤️❤️
Big thanks to Sean for being very informative and great communication!
Good customer care service and understood everything and sorted out was a nice experience to be understood
