Mynd Management

"Rebecca was amazing, helped us through every issue and fixed us up, and got the AC back working. Can’t say enough about her, great job!"

"Rebecca S is the best and fixed the issue so that our home can be safe to enter and exit. Who knows how long this lock keypad has been here. We are glad it’s fixed"

"Background checks would be nice! I could have died because of this company. They move people in fast for the money and don’t own up to their own lease agreements. Shame on all the staff. And the owner of the building."

"Rebecca Spivey is excellent. She actually took the time to figure out what was not working in our house. We had a gentleman last week at the house who wasn’t able to figure it out. He said he said he fixed the problem and my husband came home to see that the problem was not fixed. so I wanna praise Rebecca Spivey. She put in the time and effort to make sure that the problem was resolved and I wanna thank you for sending her to us and I only want her from now on when it comes to electrical repairs. so thank you again."

"its been 3yrs since we moved out we kept place decent but house was falling apart .long story short we never received our deposit back we ended up in collections they wanted to charge all issues with the house.AVOID THIS COMPANY AVOID MYND PRO... STAY AWAY THEY ARE CONS WITH LEGAL LICENSE IN Tucson az"

"If I could give negative stars I would. Avoid ever signing a lease with this pathetic excuse for a property management company. We moved in less than 3 months ago. Today I get home and the AC isn’t working. I call for emergency maintenance services. 2 hours later we finally receive a message back. We’re told the maintenance department has lined up a repair technician and they will call with there ETA. Another hour and 45 minutes go by and we’re notified that the technician will arrive between 11:30am and 1pm. Unacceptable, I call back and explain that it’s 83 degrees in the home and we have a 6 year old minor child that lives here. We need emergency dispatch, as you advertise 24/7 emergency services. I was told the maintenance department would call, as the ticket was upgraded to emergency service. It should have already been emergency service, as it was clearly expressed in the initial call. 2 hours go by no contact. I call again and this time I’m not so nice. Having to explain the situation a third time. After expressing the urgency of the situation as it’s now 87 degrees in the home here’s what the rep stated: “ Go buy an air conditioner at Walmart” I said fine and I’ll of course be reimbursed the cost? She stated “No you’ll not be reimbursed”! I then proceeded to point out they advertised 24/7 emergency services, yet they fail to provide those services. I myself work for an emergency service 24/7 when i receive a call to dispatch that’s exactly what I and my fellow employees do. The fact that they advertise 24/7 emergency repairs services and don’t provide those services is false advertising at its very definition. There have also been several other issues with this horrific company. Forcing a change in the original move in date. From July 1st to June 15th stating another renter has agreed to a move in date of June 15th if you don’t agree we will have no choice but to rent the home to the other client. Mind you this all happened AFTER we were approved, had paid the $1849.00 deposit and had filled out all the proper paperwork. When we viewed the home, it was nice, but was left dirty. On move in day the house still hadn’t been cleaned. When we called we were told: “The home is rented as is, we only provide maintenance of the home”. We had to hire a cleaning service before moving in, but apparently they don’t provide maintenance either. If Mynd is the property management company to any home your interested in renting, don’t walk RUN from this nightmarish company."

"I think the only reason why I stayed with them for 4 years is because my home was new construction, and was able to survive 4 years of incredibly subpar inspections and management. This year I had to pay out of pocket because my HVAC system was missing a FILTER. That means, someone that did maintenance on the home forgot to put a filter in. In 2023, no inspection record exists of my home. In 2024, water damage is documented on my ceiling, with "Needs SR" annotated. There was never a work order against this, and in 2025 this dissappears from the inspection. Now in 2026, there is termite damage in the general area where the water damage was. It seems as if Mynd management has somebody walk into the home, take a video of everything, and they run it through an AI generator to conduct the "inspection". THis was a line from my 2026 insepction regarding the roof, in the general area where the termite damage is " “The recording never clearly shows the roof surface or materials, so the roof's condition can't be evaluated from the available information.” How can this reasonably be considered an adequate property inspection?"

"Very professional and friendly. Very knowledgeable technician"

"The worst experience I have ever had with a rental property. I have been dealing with a serious roach infestation, and despite repeatedly contacting management, the problem has NOT been solved. They keep sending pest control, but they simply spray and leave, and the roaches keep coming back. At this point, it feels like they are treating the symptoms instead of actually addressing the source of the infestation. What is even more frustrating is the way management handles complaints. When I call for help, they do not seem to take the situation seriously, and there is very little effort to actually find a solution. I should not have to keep calling and explaining the same problem over and over while continuing to live with roaches in my home. This is completely unacceptable, especially when you are paying rent and expecting a clean, safe, and livable home. Sending pest control repeatedly without fixing the underlying problem is NOT a solution. I would not recommend renting from this company. If you are considering renting from them, think twice and ask very specific questions about pest problems and how they handle infestations before signing a lease."

"Rebecca was absolutely amazing.!! Very friendly and helpful"

"Technician was very detailed and explained what was going on. Thank you"

"Calvin C. was our representative today to fix our dryer from making this awful noise. Thank goodness he found it was just a wire and not something causing more damage. The repair has been completed and I am grateful for his work and efficiency!"

"I am upfront unbias. this is an issue with my rental at north Vancouver area in Washington State. last tenant moved out on May 7, 2026 then Vancouver regional Mynd handle the turnover. After their maintenance team inspected the property, it required a list of repair and I agreed to pay the contribution fund. Then they listed the property on July without upload the photos for the finished job. After I told I will cancel the contract with them they then released the photo today 8/10/2026. Based on the photos show online there were unfinished work on the wall and dirty carpet supposed to be replaced for. They not submitted any unfinished work. I told them they need to send someone there to retake photos to prove that they did all the repair. Three months lapsed my house finally has a decent photos online for viewing. Still Vacant...."

"I strongly advise everyone to stay completely away from MYND. This has been one of the most frustrating companies I have ever dealt with. Here is what you can expect if you work with them: Unreliable & Unprofessional: They constantly reschedule service appointments or simply fail to show up at the scheduled time. Unresolved Issues: Problems and maintenance issues are never properly fixed, leaving you stranded. Greedy & Overpriced: Expenses are ridiculously high, and they continuously attempt to tack on additional charges and extra fees. Zero Accountability: There is no responsible person to talk to, and it is virtually impossible to reach anyone who can actually help or take responsibility. Save yourself the headache, money, and time—do business elsewhere!"

"I am currently using them as a property manager. I have not been a fan since we started the relationship. It was a delay in getting the initial inspection completed. Once that was resolved, getting a tenant in moved fairly quickly. Now, I see that I am being charged multiple fees and I cannot understand the invoices or why it looks like they are charging me the same fees multiple times. I do not believe I have been paid correctly since the first month and getting a supervisor on the phone is very difficult. I do not recommend them."

"They neglected to fix our A/C and think that having to live in a house that gets no cooler than 88 degrees in the middle of an Oklahoma summer isn't an issue. Our current lease was SOLD to them. Since then it's been 100% a SLUMLORD experience. I'd give them 0 stars if I could. Paying $1750 and not even having A/C"

"I have been without air for 3 days now. Everything is AI they only give you scheduled appointments Monday through Friday from 8-4. On Friday the first appt is Tuesday. Seriously I’ll have no air for 5 days at that point. Im already on my 3rd. Day. Not to mention I have 2 dogs that they charge extra for that I have to keep in a room with the fan on high so they don’t overheat due to bronchiolar issues. I’m not able to contact anyone. It just says to call back during the next business day. It’s currently 87° in my home and it’s only 7am. I live in Florida and it’s August.. now I have to take a day off of work on Tuesday for someone to come between the hours of 1 to 4 PM. Praying they come because I cannot contact the company because they also have a machine that you can’t leave a message on. This company should do better. I’m gonna research who actually owns the home and let them know how this is being managed."