Brand New Day

John Dirks

The interface is very easy to use and do the basics with. Also giving an overview of the current status. Customer service has always been very helpful and open to comments about improvement, which they have been doing for a while now. Did have to contact them to change some things in my account, which I had hoped I would be able to do myself in the app, however I was professionally helped with clear instructions and details. Definitely a recommendation with some room of improvement with perhaps the offer in functionality in the app/website for future products.

Salome Silva

I had a great conversation with one of the Brand New Day advisors. I was looking for a pension as an entrepreneur and this person guided me through all the ins and outs, answered all my questions and we opened the account online together in a super quick and smooth way. Very appreciated help and very clear explanation!

Luigi Roggiero

Super helpful & friendly, highly recommended to get in touch with in case you have any doubts

Rosa

Very satisfy with this investment platform and its customer service. The Pension advisor service has been great and very useful.

Erik Olund

I enjoy using their services. Good insights on the developments of my portfolio and attractive management fees.

Jaya Mohan

I opened anaccount with Brand new day. The account was not activated even after more than a month. Everytime the reason wasthere was more information required. Every time feedback was a couple of weeks down the line. Frustrating experience. Hence requested the non-active account to be removed. After coupleof weeks Brand New Day customer service has the cheek to call and ask for Absolutely rubbish service.

Alexander Colenbrander

Alle informatie in een 'to the point gesprek', daarnaast ook geïnteresseerd in de klant. 5/5

Siôn French

The folks at Brand New Day customer service are always friendly and helpful. Sometimes they call to help with saving / pension planning - and importantly they are not selling, but helping.

Javaad Patel

Super helpful call to understand what my pension options are. With useful advice on what the implications are for moving out of the Netherlands when it comes time for the pension payout.

Roi

Maarten and Brand New Day - Thank you! They made the whole process feel easy and approachable, explaining everything in plain language without any jargon. Maarten's genuine care and expertise gave me confidence in my retirement decisions. I highly recommend Maarten and Brand New Day to anyone looking for a reliable and down-to-earth pension advisor.

Pradip Rangholiya

Very good customer service. They provide you detailed explanation for any every questions. Friendly staff, low cost and high return on investment account

Eline Hendrikse

I've been investing with Brand New Day for 5+ years and I never had a single issue. They once contacted me when I once did something that was against their Acceptable Use Policy (I didn't know back then) but they simply contacted me and once I corrected it all was fine. I have worked for a broker that would immediately freeze your money for about 90 days but luckily not this broker. There are real people working at customer service and you can easily add or withdraw money. If I could give this broker a 10-star review I would. Obviously you can lose money through investing and withdrawing takes a couple of days, but that's normal. Thank you so much for providing excellent service!

Yvonne

We had a friendly conversation about a difficult topic. Which is made more clear.

Celia Nijenhuis

I received a solution to my question in the first answer

Casey

BND has managed to get online savings down to an art. A very user-friendly site that makes saving so much easier. I am also very satisfied with their range of products and the support offered.