No description available
Les pneus sont arrivés mais la personne pour les monter non... J'aimerais prendre rendez-vous ou obtenir un remboursement... mais vous ne répondez pas à mes messages sur WhatsApp ni à ceux envoyés via le formulaire de votre site. Veuillez régler ce problème et je modifierai cet avis. Edit 25/04/2025 - I've now received a message confirming I will be reimbursed. Thank you. I am still waiting for the reimbursement and to see whether I can have the tires mounted somewhere else, as garages here will not accept tires bought elswhere. Edit 10/10/2025 - A few days after my last edit I received reimbursement and was able to have the tires installed at a partner garage nearby. In the end the process was still financially more interesting than not buying online... but it was also a huge headache. Will add one star to my original review.
1) Shipment delayed for one week and no information when tire will come. 2) Not working DPD tracking. 3) DPD driver was very arrogant and screaming on me… Without informing when parcel will come, he called (luckily I was home) that will come in 5 min. When I went down in 4 min he screamed that had to wait…
Communication is very slow, delivery dates are longer than what they advertise, the tracking information is available only on day of delivery.
I always buy on this website. Choice is Great and Price 🆗.
Inaccurate delivery dates and no help via their support. I ordered tyres with a delivery time of 4-7 days. 15 days later and my order is still "being prepared". I have contact support multiple times but have received no indication of when the order will be shipped. Would recommend avoiding and going with a company that does what they say they do.
Bought Pewag snowchains which fitted to my vehicle. Broke at first use within 1 year after purchase, the only thing they offered was a 3% discount for a next purchase. I don't think there will be any future purchases and advice you to do the same
No response to my problem. Nothing. I spent more than 900 CHF on snow tires, that came in the wrong size for the car, and what do I do?? Try and return them to change them but how? They don't reply. Amazing way to treat customers. Been weeks now... emailed them four times...
They are worst, they don’t even care about customers. We tried to contact them but they are just like a wall, never again.
Years ago was perfect, now they disappear after ordering (and paying) and you don't get any pneus! The order status is shipped, but location is completely different (Buchs CH instead of Thalwil). I tried to contact them with the form, by email and by whatsapp, they never reply. Stay far away from here!!!
Qualité prix intéressant Hélas, impossible de suivre le colis DHL!
Orders my tires 12 days ago and they are still not delivered. So much for 3-5 days as advertised on your website Disappointing service
Ordered the tires and arrived in about a week, right at the time that they promised. Quickly delivered via DHL and great quality tires.
Mitigé, 3 days a trying to call the support service... Without any possibility to reach them.. A shame Else, so far OK, but tyres not delivered yet...
Super bien merci
Too long delivery. Tyres were manufactured last year (2623…)
Defective tire received. No customer service.
Good range of tyres and good value. Overall a positive experience even though deliver took a little longer than expected and there was little communication about the reasons for the delay. Recommended nevertheless
Service au top
