Based on 40 verified reports, this firm maintains a 96% trust rating within the Saving Traders community.
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"Quant Team response (immediate) and help (past expectations) was personal and professional."
"What made my experience great. Since I trade from an overseas location;, I have to account for latency, due to my physical location. Even though the issue had nothing to do with the VPS, the Quant support team was very supportive by answering my questions. I would definitely recommend Quant VPS to a friend or anyone that trades from an overseas location. What is the company doing right? The support that a company provides in my opinion is an internal indicator on how well a business operates and the Quant support team was friendly, professional and displayed a genuine interest in the concerns that I had at the moment and that actually won me over as a customer."
"QuantVPS gave me the support that I wanted. They did so quickly and did not keep me waiting."
"Support team is awesome."
"Very quick response time. Got my questions answered satisfactorily."
"Your help, response time and follow up is amazing! You are the best! Milan"
"Very fast, very efficient, and very thorough. Did exactly what I asked within minutes. Great service. Highly recommend."
"Great info handled expeditiously."
"Your support people think through the issue and offer solutions outside the box. I ran into an issue with two Factor Authorization and they were key in solving it."
"They resolved my issue quickly and they provided the details of what they had to do and the time it would take to complete. I am impressed by the customer service provided. Thanks!"
"So far, the setup process has been smooth and the server is working well. The customer support team quickly helped me apply a promotional discount to my account without any hassle. I haven't executed active trades on it yet, but the remote desktop connection and initial platform access have been solid so far."
"I think everyone should be aware that if you commit to quantvps and it does not offer an advantage in its use you only have 14 days to get a refund. I purchased a dedicated server because they sold it to me as more efficient and at a better price. I budgeted for around 80 dollars a month but ended up spending over 1500 dollars. Based in the UK I wanted a speedier execution for my trading. The system was slow so I thought it was my PC. I got this upgraded. My connection kept on crashing so I upgraded my broadband. I used so much memory I could only use 3 charts or it would crash. I spent a lot of time trying to fix this with my trading platform provider. Roll on 8 months with little success I tried trading without the VPS. Surely not! Everything worked so much faster, more charts, less memory usage. When I asked quantvps for a refund for the last quarter I got refused. What was even more annoying was that I kept receiving AI replies informing me that I got a great VPS at a great price. The fact that the PC was performing worse when I using it than not was totally not picked up by their AI driven replies. Although quantvps are very good at replying quickly on this occasion money has overridden goodwill and customer support. For me I have had a poor and costly experience with this company."
"My situation was solved. And my Quant VPS is working great."
"Great Customer service"
"Great response time and outstanding willing to help and resolve issues. Extremely proactive toward end-users."
