Scalable Capital is a leading FinTech in Europe, bringing together people and technology-based investment. For private individuals, we offer digital wealth management and a broker with a trading flat rate. In digital wealth management, we create and manage globally diversified ETF portfolios for our clients with sustainable investment strategies when desired. The broker enables private individuals to trade shares, ETFs, Crypto ETPs, funds and derivatives themselves and to set up ETF and stock savings plans. Capital at Risk.See more
Avoid this broker is a big scam!!! They will milked you dry !!!! luckily “ 𝐒𝐚𝐟 𝐞𝐫𝐞𝐜𝐥 𝐚𝐢𝐦” was able to retrieve £47,000 without any problems and delay.
Trust is very important when it comes to the selection of the Broker. Customer support team addressing concerns as promised is what contributes to Trust. Scalable Capital has worse customer support I've seen, e.g. ticket raised April 2025, end of May 2025 i've collected and provided info they had asked me to provide to proceed, since then i'm recieveing automatic emails suggesting to cancel Ticket if question is no longer valid, otherwise promising to address my concern in next 2 weeks (due to high load)... today is October. UI/UX of the application itself, functionality and availability of the stocks is good from my point of view, hence 3 stars.
I’ve been using the Scalable Capital mobile app for over a year and I’m really satisfied. The app is very straightforward, with lots of automated features that make investing simple. Handling is easy, the design is clean, and the overall structure gives a great overview. I especially like the ETF savings plans, which are well set up and convenient. Regular updates via email keep me informed without being overwhelming. So far, I haven’t noticed any downsides. I’d definitely recommend Scalable Capital to anyone who wants an easy-to-use, modern platform for investing.
Simple easy to use App. Good features have been investing using the free version without any issues.
Unparalleled ease of use with best customer support services among competitors. Their AI features Insights and the support chatbot are actually very helpful if you use and explore it properly
Ease of use, platform is super
Great app and banking services. Their customer service is reliable and their communication and UX is great too. Super happy. I’ve been investing with them for 4 years.
I am disappointed with Scalable Capital. I tried to transfer my money from my old Baader Bank account to the new Scalable account and accidentally used the Instant Deduction feature in the app. The app hid a 1% fee behind a tiny arrow, which I didn’t notice at the time. Despite contacting support multiple times, they refuse to refund the fee and claim their fees are “transparent,” which is simply not true. Even worse, my cash is now locked for up to eight weeks, and I cannot withdraw it!
Simple , great and awesome
still reeling, from losing $133,000 in a flash. Massive props to *Am pIeedges*…. that got et out li-ke it was no big deal
So far it’s very good experience, the layout I like the most. To see maximum performance of any stocks it’s showing not more than 10 years history , I would suggest if we can trace the stocks history from beginning would be great.
ita: sono un piccolo investitore su Scalable Capital, e trovo questo broker ottimo, l'unico grande problema che ha è che questo broker è che non offre il regime amministrativo ai suoi clienti italiani, oltre che a essere un ottima agevolazione, questo darebbe alle persone di accedere al pir, per essere esentati dalla tassazione del 26 % sulle prusvalenze sotto gli investimenti del 2025, quindi questo attirebbe nuovi utenti italiani e stimolerebbe ai già utenti a essere più sicuri ad investire. ing: I am a small investor on Scalable Capital, and I find this broker excellent, the only big problem it has is that this broker is that it does not offer the administrative regime to its Italian customers, as well as being an excellent facilitation, this would give people access to the PIR, to be exempt from the 26% taxation on capital losses under investments of 2025, So this would attract new Italian users and stimulate existing users to be safer investing.
I downloaded Scalable Capital back in 2023 and never used it. This week, they took 35 euros out of my account and said that I ordered a Prime Broker service last March. I haven't used this app for over a year and simply have not purchased or agreed to any upgraded service. When contacting customer service, they said: "sorry, but you got to pay" and told me to go find the IBAN in a random email in my inbox. I feel scammed. I also can't find a straightforward way to close my account with them, whereas Trade Republic has a nice, compliant opt-out method. I wouldn't recommend Scalable Capital at all.
The mobile and web app are quite good, but customer support is dramatically worse nowadays. The in-person support has been replaced by AI bots that don't give enough information, just regurgitate more of the same present on the FAQ from the website. You can still send a contact message, and wait for support to reply, but it usually comes many days after you send, so you cannot rely on it for urgent matters. There's no telephone or customer support via chat anymore, just AI bots. Scalable Capital made me switch to it back in 2022, as the best broker in Germany, but since 2024 I'm wondering if I should consider an alternative.
It is a good app for investing. But it definitely needs improvement in terms of services offered. They should start direct partial buying of stocks. Not all stocks are listed. Probably should start pro version of app for traders or experts
Great broker. Easy to use ! Provides Tax certificate, such a relief. A bit expensive transactions if you don't have their Prime Broker
Although competitors offer super-fast pay-in and payout speeds, Scalable Capital is still very slow when it comes to moving money. I’d like to set up a weekly savings plan, as many other brokers provide, but this option isn’t available with Scalable Capital. Lastly, not being able to purchase fractional stocks outside of a savings plan is really annoying and honestly a dealbreaker. Apart from that, the platform has a good UI, constant improvements, and feels trustworthy.
Amazing and user friendly
