Based on 5 verified reports, this firm maintains a 20% trust rating within the Saving Traders community.
Wir kümmern uns zuverlässig um die digitalen Bedürfnisse unserer Kundinnen und Kunden. Wir bieten eine Alles-aus-einer-Hand-Versorgung mit Internet, Telefon und TV.
"The worst Internet provider ever. Doesn't work 3-4 days per month. They have a monopoly at our building and we can't switch. Total incompetent!"
"worst internet ever i am stuck with it because where i live they only provide this company the internet goes off at the worst possible time when you are gaming"
"Would not recommend this provider to anyone! It’s complete failure. Unfortunately, due to cable ownership changes in my home I had no options at all and that’s the only one company offering internet, otherwise I would not sign up any contract. 1. Customer support is pointless, they literally cannot help in any way, every time there is an issue- there is no option to “restart” from their side, just wait for tech guy, which might come, might not come to you 2. There are constant issues with internet, it’s just disappearing for hours during the day. Right now they left customers without internet at all for 3 days. 3. When you even send requests via website- you receive no reaction and have to call, after call you have to check again with them as customer support might just do not put your request down 4. No 24/7 support. If your system is that no stable - provide immediate support options, not that people wait for almost 24h for any reaction from your side"
"Worst provider ever. When you call Customer Service they hang up on you after 5 seconds while you look for your Customer Number. Frequent interruptions that take a whole day.. and then they just send you an apology email."
