Ameriprise Financial

"If I could give less I would. Had accounts with them, received a letter at 10:21 that we need to move our accounts in 60 days. We have investment and a checking and savings accounts. This am the closed the checking account no notice and when asked no one has an answer. The check was mailed. So they said."

"I met with Chris and he said it was a complementary meeting and we talked for a bit and he said he would need to see me financial papers to see what he could do for me and access my situation. We met again and he went through my personal finances he seemed informed but gave little to know details except that he charged 1.% annually but he could do a special deal for me at 100/month. I got nothing for that 100/month for a year. Upon request to cancel he said I still owed another $300 to cancel. What a con."

"A friend I trust recommended Ameriprise, so I opened an IRA and kept it for a few years. During that time, my account did not show any growth. I asked whether the investments should be adjusted, but was advised that no changes were needed. After experiencing losses of several thousands dollars I decided to transfer my fund to another platform ( Bitci Stack Asset) I found on Trustpilot after my proper due diligence. Now I manage my account myself. I also did not receive any follow up or outreach from the adviser during that period."

"Don’t ever work for Advisor name Jaysen Piche in Hawaii. He is the worst of the worst. He has been through 15+ assistants, all of them quitting within a year or less. He doesn’t communicate with anyone, he’s very rude, he sabotages your work and reputation and he’s very unprofessional. The company is keeping him because he makes alot of money for them. Never work for him"

"We have donate… wait paid $100 per month for some service that I don’t believe we have ever seen. I asked for a return of the money that we have donated… i mean paid, but I won’t hold my breath. Just like getting any service from them you will die waiting. Blumark and Ameriprise are bottom of the barrel for service… unless you have a few million invested with them. VETERANS AND FIRST RESPONDERS STAY AWAY FROM THIS COMPANY!"

"When liquidating my investments, the Ameriprise Financial advisors withheld taxes without my consent and falsely claimed I was a foreign citizen. (Yes I most certainly am a US Citizen)"

"Horrible to deal with. A former advisor with Ameriprise left the company and my account was totally forgotten other than an auto-mail of monthly statements. Trying to get help took over two months of phone calls & pleas. A new replacement rep was SUPPOSED to have been my new advisor, but I never was given her name and she never made any contact - not even a polite letter of introduction. ALSO-Amerprise did not make RMD payments on the account, so that creates a tax problem. I would never recommend this firm."

"if I could give them a zero star, I would, but one is the lowest so here goes. My father passed away a few months ago, and had a modest sized investment with Ameriprise in Honolulu. My mother was the beneficiary and she decided she would like to cash my Dads money out. So I took my frail 81year old mother who walks with a walker and has shortness of breath, down to the Ameriprise office at 1585 Kapiolani Blvd and spent two hours filling out the required forms and providing them with bank account info so the money could be directly deposited. After a two week wait, we find out that “something happened” and “we don’t know why” but the money was reversed and taken back by Ameriprise. No explanation given, no phone calls. No emails. So where is the money??? No one seems to know or have answer. Not surprisingly, Ameriprise is keen to take your money but not so much to give it back. This is the last company id ever trust with my money and would never do buisness with such a bunch of dishonest investment brokers."

"Company web site is terrible. There are inconsistencies as well as outright wrong or conflicting info. They send out information that totally rebukes other information they have, Extremely unorgnized"

"Awful waste of time and unprofessional"

"Ameriprise was recommended from a trusted friend. I had an IRA for a few years. In those few years my account never grew. I question if the investments needed to be changed. All I got was a no. After losing several thousands, I transferred all money to a different company, which I manage. The Adviser from Ameriprise never tried to reach out to me."

"I’ve been with Ameriprise and RiverSource since the early 2000s, and I wouldn’t recommend them to anyone seeking responsive, client-centered service. My experience has been marked by a recurring cycle of mismanagement, contradictory advice, and increasingly dismissive treatment that no client should have to endure. I’ve been trying to transfer an annuity for years. Every time I try again, I’m met with lost paperwork, conflicting advice (different answers every time I call), and forms that feel like booby traps. These forms are not fillable, and Ameriprise’s digital infrastructure is far behind industry standards. The process is exhausting and opaque. Eventually, I have to give up—only to repeat the cycle again later when I work up the courage. Most recently, I was treated with outright disrespect by a customer service rep. It was the final straw. Ameriprise’s priority is clear: keep your money under their management, no matter how poorly they treat you. If you're just starting out, think carefully before committing. If you're a legacy client like me, you're not alone in your frustration."

"I've been an Ameriprise client and paid yearly for advisory services, trusting that my advisor and the company would act in my best interest-as they are both legally and ethically obligated to do. Unfortunately, that did not happen. When I decided to move my IRA to a new company, I personally called my advisor out of respect, as we had always had a great working relationship and I genuinely trusted her. Even so, Ameriprise handled my transfer extremely poorly. They sent my IRA funds through regular mail- no tracking number, no overnight delivery, and no communication. The new transfer paperwork that my new company submitted clearly included an option for overnight mai., yet Ameriprise chose not to use it and now claims that no one requested or authorized it. I was never contacted to confirm my preference-I absolutely would have paid for overnight or a wire transfer. To make matters worse, after the transfer was initiated, I was informed that I "no longer had an advisor", even though I had paid a full year of advisory service and we were only six months into that term.I want to note I never submitted paperwork to close my account-I was simply transferring funds at this time. It is unbelievable that a financial institution would send a client's retirement funds through regular, untracked mail. The lack of accountability, communication and care shown throughout this process is unacceptable. It's clear that Ameriprise only values clients as long as their money remains with them - the moment you move your funds, they stop caring."

"First their website is a damn disaster everytime I turn around I have another website problem. I can never just sign in without problems. They never get back to you to fix problems and if you have a problem they want you to walk them through it so they can fix it. The company itself sucks but my advisor is good. Only thing is him keeping me with Ameriprise. Problems are on going!!!!!"

"Ameriprise Financial is the WORST. They only recommend and push you into their internal products, the people are extremely aggressive, and do not care about your wishes or how you would like to invest. They are sketchy as hell and I wish I had never heard of them. Dealing with them has been a complete disaster. It would not surprise me at all if they are found to have illegal and fraudulent business practices, based on how their financial advisors behave. My experience over the past 5 years has been horrific and traumatizing. AVOID AT ALL COSTS."

"I strongly caution anyone against trusting Ameriprise with their money. After moving abroad a few years ago, Ameriprise began harassing me to close my account — but made it impossible to do so from outside the U.S. They blocked me from making changes to my account, refused to help me sell my stocks, wouldn't let me add a (U.S.) bank account, and insisted the only way to withdraw funds was to send a paper check to a U.S. address — even though I don’t live there. I’ve traveled back to the U.S. three times just to try to close my account. Each time, Ameriprise created new hurdles. I finally managed to sell all my stocks, but they still blocked me from withdrawing my funds. They demanded a three-week verification period for a new bank account — even after I called from the U.S., verified my identity, and offered to conference in my bank to speed it up. Then they simply deleted my new bank details — for the third time. Their online system is outdated, messages get no responses, there’s no confirmation of submissions, and you can’t call them from abroad. It feels impossible to get real help unless you are physically in the U.S. Ameriprise’s systems are decades behind the rest of the world. I've lived in 11 countries across Africa and Asia without ever facing issues like this. Ameriprise is by far the worst financial institution I’ve dealt with — outdated, unresponsive, and completely lacking customer support. I deeply regret ever trusting them with my money. Stay clear of this awful business."

"Worst financial advisor company. Stay away at any age. Since leaving Ameriprise, my average yield on my investments has been 13.75% compared to 7.8%."

"Drew Powers Webster, Texas is extremely manipulative and abusive. Violation of Ameriprise Financial Code of Ethics and Personal Trading Policy. Violation of the Amerprise Global Code of Conduct."

"Worst company I ever dealt with. I opened an account for a promotion to get additional $500. After they received my money I was informed that my money was not received until after Aug. 30th deadline when in fact my account was all set up and I mailed them check on Aug. 22nd. Then their story changed to my account was missing paperwork (not true as I did ALL the paperwork0 ). Then story changed again that they received the funds without an account # on check and couldn't figure out where to post money. Then all of a sudden themoney posted to my account on Sept. 3, just after deadline. I spoke with them and challenged on all accounts. They said the "higher ups" would review and decide on an exception so I could qualify. Exception was rejected (no surprise). I did get my investment back with nothing more than a "sorry"!!!! This company is a joke. There are so many options out there so my strong advice is stay away and save yourself a ton of aggravation. "Shame on you" Ameriprise. You lost a possible long term customer over $500!! Based on the cost of acquiring a new customer your decision makers are MORONS!!"