Argos Credit Card

"I was impressed the way you dealt with a difficult situation. Thank you for the outcome and assuring me it wasn’t me! Thanks"

"wrote previous review re not linking nectar to new argos card and pathetic ai service on website and on twitter facebook.I used to like argos and they were good all round.Since sainsbury threw them under a bus with that new day crap there service plummeted.Anyome who knows newday could have told them .They are mecenaries.Anyhow a rep of argos wrote a reply after i said they were cowards so well done for at least replying. and leaving a name.But please dont trust AI it is just not programmed right and believe me the whole AI bubble will crash soon.It repeatedly lies and gets things wrong a child could do better.And get yourself rid of newday if can and build your good reputation back.You still have alot of goodwill."

"If I could give 0 I would. Terrible app, terrible support and charges that were put on for no reason. Argos app used to be great - since New Day have taken over its a mess. Won't be using it ever again. Will use credit card now if needed. Argos have absolutely messed this up and will lose many customers now. New Day are useless and scammers . Account closed !"

"Would give less stars if it was an option. Argos have just lost another customer and I'm sure there will be plenty. Terrible app, being charged interest when I never did with the argos card. AVOID"

"Awful, closed my account after years…paid off my balance and then got charged 16p I didn’t know about so ended up with a late charge of £6, paid it as was sick of ringing and assure that was the end. Then got another email this month saying I owed 14p what is going on?!!! I have closed and will never use them again. The app never worked for my anyway as said it was wrong details even when they were given to me by customer service, absolute joke of a company"

"If zero rating existed that would be my score, for this dreadful new day company who have ruined the Argos concept of BNPL. Without my consent they have manipulated the payment process and taken away my freedom to manage my account. For years I have used the BNPL system without issue, incurring no interest. Now it seems im in the grips of a digital door step money lender who moved the goal posts. They should have honoured the agreements already in place. The agreement i made in good faith. Sainsburys threw us all to the wolves without a care. There must be some way to stop this usurer company New day dragging people down into a debt spiral. BNPL was there for a reason and the methods of New day are morally corrupt. They will have covered themselves legally no doubt, through the constant emails demanding payment 2 weeks before its due, clogging up my inbox and causing me anxiety. Is there no one anywhere listening to the complaints? No one who can stop this digital thuggery? Sadly Argos will no longer have my loyalty, theyve shown none to me."

"Argos pay is a joke . Absolutely hate how they designed of how to pay. Can't pay money of a certain item .Tried to pay it through my bank ,set up a standing order, the NewDay Company doesn't show up so i cant do that neither. Design it so i can pay a certain BNPL item on the app please or back how it used to be"

"This is my second review of this uttley greddy, self-entitled bissness. After having my interest increased and then given a frankly vage dishonest generic response and being pammed off yet again, I decided to log in and file formal complaint with the company, wich accounted to nothing more than me getting another generic response letter back.. I've now closed my account and I'm now going to the financial ombudsman for help. I've had enough zero customer loyalty with them. In all my years of dealing with financial services, argos pay are by far the very worst yet. I will never facilitate any business with new day or Argos pay ever again in my life Steer well clear of this quite frank dishonest, over-priced loanshark style of a company. Utterly disgusting bissness practices"

"Horrific since changing to NewDay they have added a £58 random charge to my account? I will be closing my account asap!!"

"Spent thousands over the years at Argos and due to Argos pay app I will never spend there again. So confusing to login and although states you can pay by card, this is not an option. Feel like it has been set up to catch people out and make it very difficult to pay which would then incur interest at a later date if the plan is not paid in time. Will never purchase from Argos again."

"I used to enjoy shopping at Argos because the payment process was simple and convenient. Now that everything has been moved online, the whole system has become unnecessarily complicated and inefficient. It has completely taken away the convenience that made Argos stand out. Because of this change, I no longer feel motivated to shop at Argos, and I will most likely choose other retailers instead. The person who made this decision is leading Argos in the wrong direction. If this continues, Argos will gradually lose more and more customers, and this decision could ultimately contribute to the company’s decline."

"If I could issue 0 stars I would!. Did not receive documentation to change me over to Argos pay until late MAY! In the mean time I managed to try and get into the app and sent a random payment n fear of missing one. Was NOT sent a JUNE statement. They do not calculate the account and payments properly. They DO NOt update the credit reference agencies timely either. They have damaged my credit score!. Cannot get hold of anyone on the phone. No one has replied to my communications regarding my account. Will be going to the financial ombudsman about them and suggest others do the same too. They have made this app difficult for the customer to navigate and use with incorrect information and a blatant desire to not want to interact with customers just reap the interest and additional late fees. I can’t wait to get out of my ‘contract with you’ although you have already breached your contract with me! I shall be making sure I tell others NOT to use this company/app."

"Buyer beware I use BNPL like most people and in my opinion it's a straight forward concept. I think Pay Day loans who have taken over Argos Pay are trying to trick vulnerable customers to become trapped on high interest rates. In my example, I bought a £500 item on BNPL. I paid of £100 a month with no issues. I bought a different £500 product whislt still in the BNPL time for the first £500 product. This is where the issues begin. You cannot seperate the balances. It is not easy to identify your BNPL end date for each product. I intended to pay the last £100 of my balance which would leave me with my new BNPL purchase. But, you cant seem to do this. Long and short I am not going to buy anything more until I have paid my whole balance of and stick with one product per argos card. I am also going to assume that my BNPL end date is the first purchase because its not really transparent whether this adds on to the original purchase or it is a brand new end date. My advice would be to use a different seller for large purchases as I do suspect that customer satisifaction is not at the top of their list, more how can we make more money, simple trick customers into going over their BNPL dates."

"If I could give 0 I would. Absolutely HATE the change to Argos pay."

"I’ve been a loyal Argos customer for years and used their credit service during lockdown. I was pleased with the service and the manageable monthly repayments. However, a few months ago they switched lenders to New Day Payments and rebranded as Argos Pay. This was one of the worst experiences I’ve had with a credit or store card company. I received aggressive language via post email and chase calls. I’ve never been late on my payments but had used half my credit limit. They demanded the full limit back within a set timeframe. I was unable to change my payment date after the takeover from my previous lender. I paid off everything, closed the account and won’t be using my card or Argos for purchases anymore. Klarna seems like a much better solution."

"Argos Pay!!!! Round and round in circles for hours. I am now not going to buy this expensive laptop from Argos"

"What's happened to Argos they were top now they rob you don't care treet you like muck there interest rates are beyond belief and letting a set of robbers called Argos pay take over is disgusting I hope and pray they go bankrupt disgusting"

"New Day have completely ruined what was an incentive to shop with Argos. No BNPL available and higher APR than most credit cards. Utter rubbish, will be closing this account."

"I have been a loyal Argos Card customer for years with zero issues—the original card was straightforward, reliable, and easy to use. Ever since they transitioned the card over to NewDay, it has been an absolute nightmare. Setting up the new app was a huge hassle, full of technical glitches and frustration. Trying to actually pay off my Buy Now Pay Later (BNPL) agreement felt nearly impossible and created far more stress than a basic financial account ever should. It is completely unfit for purpose. Now that I have finally managed to clear my payment, I am cancelling this card for good. Due to this terrible experience, I will never be buying anything from Argos again. Save yourself the headache and steer clear!"

"Awful payment gateway. I was unable to register my account for 2 months due to not recieving an access code in the mail. Numerious attemts to resolve via chat bot and sitting in telephone queues. Ended up with Argos saying I was 2 payments behind and added negative info on my credit file. Took half a day to finally get access to the portal. Complained to Argos and asked for negative info to be removed as it was there fault they refused. Today I got an email saying I was in default even though my account was upto date over a week ago. Terrible service never had this issue with old system. There glitchy useless app and poor customer service has left my credit score in tatters.. thanks Argos I never asked for your new rubbish app."