Based on 40 verified reports, this firm maintains a 90% trust rating within the Saving Traders community.
Hello, nous sommes Back Market, la première place de marché dédiée aux produits reconditionnés. Rendez-vous ici : https://www.backmarket.fr Pour plus d'avis : https://www.backmarket.fr/avis
"The package arrived super fast and in great condition, order was correct, looked like new, definitely can recommend it’s my second order already 😊"
"easy to order, clean an correct products . reliable . fair"
"easy, premium device"
"Top rien à dire simple rapide efficace"
"Very reliable and good"
"Except the cable, I received an original iphone. I ordered the premium status."
"Complete nightmare: Sent to wrong country, wrong item, zero support. My experience with Back Market has been absolutely shocking from start to finish. 1. Delivery Failure: I ordered an iPhone 16e to France. DHL delivered it to Belgium. 2. Wrong Item: When I finally received the package, the seller had sent an iPhone 14 instead of the iPhone 16e I paid for. 3. Appalling Customer Service: I have had to deal with over 10 different customer support agents who clearly do not read the chat history. Responses take over 24 hours every single time. 4. Stalling Tactics: The seller has had the returned phone back for over 48 hours, but they are delaying my refund by making up impossible excuses—claiming my iCloud is locked to a device I never even took out of the box or turned on. Save yourself the stress and buy your tech somewhere else. Back Market’s platform is completely disorganized and provides zero customer protection when things go wrong."
"It was a great experience. I am very happy with my Pc"
"Excellent service and good delivery. The part arrived and was in 'as new' condition with all manuals and documentation. 5 months of use without problems. Bravo."
"PS5 in perfect condition, works well and shipped quickly. Only thing stopping it from reaching 5 stars is the controller. Controller is not in perfect condition, more like bon état."
"Product in excellent condition, working perfectly and delivered on schedule. Once again - BackMarket = 1st Class service!!"
"For a phone, it's OK. But for a PC, this is another story. Last buy: a Thinkpad "in very good shape". Every time I bought a PC on backmarket, the SSD had very bad SMART statistics and I needed to replace the SSD. This time, a RAM connector was dead and the "very good shape" was not exactly the reality. A lot of traces on the PC. The battery was not able to keep the load while turned off ... I changed the battery and ... same problem. So, some kind of electrical leak somewhere."
"Servisce good bat livraisin no good Produit good"
"Customer experience, i had an issue in the airpods after using, they repared it and returned to me, it works well"
"iphone 17 came at 100% battery life. perfect condition. nothing bad to say here. phone plastic case is decent, you could a cheaper one on aliexpress. however, the phone screen glass is good."
"Produit conforme à la description"
"They had the right goods, in good order sent in good time and well wrapped and the product worked, what more can you ask for."
