
Based on 40 verified reports, this firm maintains a 84% trust rating within the Saving Traders community.
Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis. See more
"Brilliant teaching; inclusive; great customer service; inspiring"

"Not very fothcoming or open about future opportunities within the sector. Doesnt fill me with confidence in fact it drains my confidence. Ive started on the course and there is no understanding of where you are going in the future."
"The experience has been satisfying so far."
"Chrysalis is very understanding and accommodating. Staff Tania has been supportive and very helpful whenever I speak to her. Your services deserve 5***** from me. Daniel"
"I cannot fault the 1st year of my three year course with Chyrsalis, it flowed like clockwork from start to finish. Our tutor was fantastic and the course was interesting. Year 2 has been a different experience and I would have like to have felt better informed and communicated with through the difficulties Chyrsalis have had with providing us with timetable stability this year. Long periods with none or limited updates around class rescheduling and timetable changes dates due to tutor availability issues, I hope my year 3 will be restore my faith ! A positive though has always been the helpfulness of Chyrsalis North staff when dealing with any queries I ve had on the phone."
"My experience with Chrysalis has been extremely disappointing. While I expected independent study to be part of the course, there has been a huge emphasis on self-teaching, with very little meaningful guidance or consistent support. At times, it has felt as though students are largely left to work things out for themselves. When I have raised genuine concerns, I have found the complaints process frustrating and inadequate. Issues do not appear to be handled with the care, transparency or accountability I would expect, and communication can feel impersonal and procedural rather than supportive. What disappoints me most is the lack of a genuine human touch. As this is an organisation training people to become counsellors - a profession built on empathy, listening and strong relationships - I expected those same values to be reflected in how students are treated. I have worked incredibly hard and remain committed to becoming a counsellor, but the experience has been far more stressful and isolating than it needed to be. In my view, Chrysalis needs to provide clearer teaching, more accessible guidance and a complaints process that makes students feel genuinely heard and supported."
"The teaching in class has been high quality, and so have the online learning modules. There is a lot of self directed study involved but I have been well supported with this too, with good communication and guidance from my tutor between classes, as well as advice and help from the student support team."
"Quality of teaching was good. I found myself learning and developing."
"Don't choose this course to train with. They are forever changing the rules and guidance. The tutors are terrible and it has been a horrendous experience where I have learnt nothing and lost thousands. AVOID, AVOID, AVOID!!!! I always read these and think "ah this person just had a bad time, doesn't mean I will" Don't misjudge this. Please save your time and money and go elsewhere. Anywhere would be better!"

"I really enjoyed the course and found it to be a valuable learning experience. The tutor was knowledgeable, supportive and created a positive learning environment throughout. I have grown both personally and professionally, and I feel the course has prepared me well for practice. My only disappointment was the way the qualification was acknowledged. Although I understand the diploma is being sent in the post, after investing two and a half years into Years 2 and 3, along with a significant financial commitment, it still felt quite anticlimactic to receive only an email confirming that I had qualified. It would have been lovely to have some form of celebration or recognition, even if it was a small presentation or graduation-style event, to mark such a significant achievement."
"Ive been studying for few months now and Iam far for completing my course. My first year is hypnosis and Fernanda is our class teacher. I have to say… what a teacher… she brings with her a baggage of experience and rich examples to help us. Has been an amazing journey so far with chrysalis. They could improve their platform but material and teaching I would give more than 5 stars if I could. Thank you Fernanda Prado for bringing so much passion to the “table”."
"Amazing courses"
"I’m not sure how informative it was, as everything covered was what we already learnt."
"It was great course for the most part with lovely people. The online lessons need addressing to ensure they are more interesting, active and engaging. Chrysalis have justified this as you have to work online with people, but there is clearly an element of cost saving as we certainly don’t need as many as are delivered. No one wants to watch a person read through slide shows when we can all read for ourselves and been given the information prior to the lesson. The structure is for the most part good but the ending seminar was a complete anti climax and would be much more beneficial in person with a tutor. It’s a shame that chrysalis doesn’t do anything to acknowledge the completion of the hypnosis course and a form of ‘celebration’ within that final session."
"Suzanne has been a fantastic tutor and it made the learning experience so enjoyable even during the timea when we had so much to hand in. Thank you Suzanne for a good 1st year."
"Empowering, educational, inspiring and a solid quality of education provided. The educators have been dynamic,refreshing,open-minded, adaptable, and approachable with deep subject mastery. Which has facilitated learning, growth, and skill development."
"The organisation and general quality of the content on moodle, the slides provided to tutors, and the assessment criteria are poorly-organised, poorly-edited (spelling/grammar mistakes), not very accessible (slides in particular) and inconsistent/contradictory. This is very frustrating given this is not an inexpensive course, and the requirements for students are enforced, but Chrysalis itself does not always adhere to these."
"Whilst I have learnt a great deal during my first year, I have found the resources from chrysalis to be of poor quality. The online sessions and seminar slides were repetitive. Some of the instructions for assessments were unclear. Student support were kind but often did not know of issues that had been raised with tutors. I think it would be useful for previous students to be able to sell books to current students. I wish I had been informed of year 2 study dates in a timely manner as this was very late in the year. The face to face days felt rushed at times. The tutor was helpful and supportive. I feel the time in year one was highly concentrated on hypnotherapy rather than an introduction to counselling. I hope year 2 and 3 to be more organised."
"Great experience and lovely people who have made others fulfill their ideals through concerted and sustained coordination of training in their chosen profession."