Collections Etc.

Joan G

I received the order but didn't like it...not what I e=expected. In order to return the item I had to get a shipping label from the company...and it cost $13.99!!! (I only paid $22.76) at which time I found out this company is actually in China. Then they charged me an ADDITIONAL $7.63 which they claimed (when I contacted them to ask what that was for) was some kind of assurance for shipping which would be refunded to me when they got the item back. They now have the item back and are refunding me only n$7.58. After spending no less than 45 min on the phone with them and getting no where I filed a dispute with PayPal. They claim "Easy Returns" They lie a lot

Lori Brandt

I was signed up for Collections Premier Savings program without my knowledge. When I called customer service I was told to read the fine print when I place an order online. They would not refund all of my monthly charges. Be very careful ordering from this company as they are deceptive.

Army wife

Box placed neatly on the porch. Box and contents intact.

customer

I ordered a dress and received a blouse. I returned the item and would like a refund.

Astrid Thomassian

I received my package. It was carefully wrapped and delivered.

LadyJ Grady

I have not ordered from this company in a very long time. So I thought I would order I've always enjoyed ordering from this company. So I made a order midnight. I get a phone call the following day to confirm my address. I asked regarding a particular delivery company uni uni who is well known for not delivering their packages. So the question was would they be able to change or determine who would deliver my package. Customer service started off okay. But then I got connected to a supervisor RWANDA who was tremendously rude. And then a DON who refused to let me speak back to a supervisor. All out and order end up being canceled. It's been awhile since I ordered from them and I think I'm good I would just order some elsewhere. The customer service needs to be better and more polite and understanding. And even if they cannot make the changes don't be rude about it. Strictly overwhelming. So even when I said just let the order happen we'll see what take place they still chose to cancel the order and that's fine that's my money back in somebody else. My little review may not matter but it matters to me. Need better customer service.

Darla Threlkeld Baker

Everything is as pictured. Good quality.

Millie Bleiler

Ease of ordering. No shipping charges! Beautiful product. I will definitely order again soon!

Dale Linzmeier

I enjoy shopping especially for gifts for family members. Collections Etc. has lots to choose from.

Jean Bailey

These stockings work and are easier to get on.

Terry M

Good customer service refund was nice and easy thank you

Rachel Campos

I never have issues with my orders.

Sharon H.

Experience good as to ordering ease. Very happy with qualiaty of product but, unfortunately slipcovers were too small and had to return. Therefore, total experience incomplete and awaiting finalization.

Mary Ann

Always great things to order and delivered properly.

Tiffani Young

I got my order in a timely manner and in tact

Abbie Cunha

My sister was very happy with those three birds she put them on the outside of her porch rolling very well made

Kathy Sullivan

Actually, received my order sooner than expected. All was in one piece and the order was just what I ordered and I was pleased.

PATRICIA MANNO

I love this catalog ! Have been a customer of Collections for many years and will continue for many more