Daniels Trading

"*I w anted to inform you that I had and received many messages to work with Fifth Force, as you well know I felt obliged to inform you that the FINANCIAL DIRECTOR MR. DANIEL NATHAN DOES NOT RETURN THE MONEY FROM THE INVESTMENTS LET ALSO THE PROFITS GENERATED FROM THEM, ALTHOUGH MR. NATHAN SAYS THAT HE MOVES ON WITH HIS LIFE, APPARENTLY HE DOES NOT CARE ABOUT ANYTHING OR ANYONE. DESPITE THE FACT THAT I TRIED TO CONTACT YOU ONCE MORE AND AS YOU SAY ONLY YOU MATTER AND NO ONE BUT YOU*"

"When I started trading with my account they put the wrong fee amount so I immediately got hit with $15 commissions on micro futures contracts. This was corrected after I asked about it and my account was credited, but then I noticed that none of my account info was showing up on the site. I had to call in to get them to properly set up my account after I'd been trading for a couple days. My market data and TradingView subscriptions still aren't showing up at all on MyStoneX. To be honest I got a little sketched out once I had to correct them on two things in a row like this so I decided to close everything and go elsewhere. When I called in to ask about the fee mistake the person helping me said "yeah, our migration to [new web platform] hasn't exactly been smooth." So I doubt that I'm the only one feeling like the StoneX online platform is a total mess. I also got an error message when I first tried to open the site which has this weird thing that opens multiple tabs in a single web page, which also gave me pause because it was flagged as something potentially harmful on Firefox. For the record my sales rep from Blue Line Futures who helped me with all my questions and such was fantastic. Everyone else I've talked to at StoneX has been very helpful as well. The whole issue here that made this a bumpier experience as a user just looks like poor organization and management of the tech side of this company which have resulted in a totally lackluster digital platform. Also, after asking around several other brokers I can safely say that there are way better deals out there. Commissions are $5/side for micro futures contracts is quite hefty. Pretty much everyone else I've gotten quotes from has quoted me half or less of that, all fees included. I did find on the StoneX Futures site that they're advertising lower commission rates for these contracts too but I think that might be another division of the company or something? This is some kind of miscommunication, I'd hope. Oh and one more thing, there's like 4 or 5 apps on the app store with StoneX in the name and none of them took my login credentials. Maybe having CQG credentials for TradingView and using that to execute trades prevents me from trading on both platforms but it would be nice to have the option to check account balances on my phone. And there isn't anything on the site indicating how to withdraw or deposit funds- I've reached out to customer service to just see where the heck I need to look for that or if I just have to call it into my sales rep. If we do indeed need to request all funding actions from our sales reps, that is pretty slow going compared to being able to just do an ACH with a few clicks like any other platform. If I could just port the staff I've talked to over to a different company that has the tech side under control, I'd happily do that. Unfortunately all the things I've described above have made me decide to close my account and go elsewhere."

"Brian Cullen has been extremely helpful with both answering questions and patience with filling out forms. It's been great. I didn't bother with contacting the next brokerage firm on my list. 5 stars."

"The firm has been incredibly responsive and helpful getting the account sent set up. The level of knowledge the firm is willing to share with its customers to maximize their ability to meet their goals feels next to none."

"To make it short I don't recommend for any retail trader to open account with StoneX, Very High commissions $5 per side per contract for E-Mini and Micros. Not easy to withdrawal Fund, I had to call my agent few times because he ignored my emails for wire transfer request. you will be charged fees for your deposit and withdrawal."

"I want to say “Thank you” to Jace Jarboe, my broker and the New Accounts Team who opened my business account after receiving my application and all necessary documents. I really appreciate you all. Ciao! I am actually on vacation with the family in Europe during this process and writing this review from Palma de Mallorca. I really couldn’t wait to have an account with this company because they have been around for years, I personally know professional traders who have accounts with them and trade daily with them plus they use the best platforms in the business. I’m set for business! OT"

"Burt Schister is excellent!!! Charting platform good- not as good as Ninja's though."

"excellent customer service, hold times on phone, getting folks on the phone, market knowledge of staff actually doing the markets themselves familiarity with what traders' goals are versus investment advisors unfamiliar with trading, trading."

"Friendly top notch service combined with the iBroker App - ⭐⭐⭐⭐⭐"

"Very happy with the level of service provided."

"The onboarding process was well managed and efficient. Don provides a great service 24/7, highly recommended."

"I haven't had bad experiences with Daniels Trading, but the experience so far hasn't been good. My broker is not at all responsive to texts or e-mails. It can be days before I get a response. I've had to contact him multiple times to get a response some times. Frequently his answer is "I don't know." That isn't very encouraging. This is particularly the case when I have questions about the trading platform. I don't think it's asking too much for the broker to be more than proficient at the platform and able to educate me. In fact, I sort of expect the broker to be an expert. The platform itself is very limited in that the studies, indicators, and such are very basic. I use another charting service for my analysis, then execute my trades on the Daniels Trading platform. Minor inconvenience, but I can work around that. Glitches in the charts do slow me down, and my broker has not been able to help me correct that. In fact, he doesn't seem particularly concerned or interested. Another disappointment is availability to markets. I subscribe to the ICE exchange, yet am unable to trade Canola. When I asked about it (several times) I finally got the answer that it's just the way it is. It isn't available. For the lack of service, I may as well be trading with a bigger, anonymous company for cheaper rates. I am shopping around, but with all the glowing praise I've seen in these reviews, I'm wondering if it's any better at another company. Update: Despite the professional sounding reply, no one has contacted me. This evening I tried to log onto the platform and it won't load. I've contacted my broker twice, but again he seems either uninterested or unconcerned about my problem. Daniels is making it quite easy to switch brokers."

"I have been with Daniels for a number of years now, my broker being Scott Hoffman, and now Don DeBartolo- Great service and follow through! Highly recommended."

"I have not had my account for very long but have been very satisfied so far."

"Very smooth, quick experience"

"Great Service, getting setup was easy, lots of helpful trading tools available. Don is always prompt to respond to questions or request. Highly recommended Daniels Trading for anyone serious about trading futures contracts."

"I’ve studied under Ken Roberts for many years.......this year is the first time I’ve EVER taken a profit!!!! Don DeBartolo has been the best broker I’ve ever had .........Don has huge wisdom with the latest technology & I am so very grateful!!!!! Thanks Daniels Trading & ESPECIALLY Don DeBartolo!!!!"

"I liked the broker I did have and I like Don the broker I have now."

"I have been a long-time client---seven plus years---of Daniels Trading and to date I have been very satisfied with the support both in the execution of trades and communications. I have the utmost confidence in Daniels Trading as their communications and the handling of my account has always been with integrity, thoughtfulness, and options for consideration backed by facts, data, and a sincere interest in my objectives. Questions and concerns are timely addressed and my broker, Don DeBartolo, has always been supportive, helpful, informative, and quick to respond where needed. The educational material provided by both Daniels Trading and Don has been very helpful as I continue to grow as a trader. On a more personal side, there have been times when there has been general communications, not trade related, which has fostered a feeling of being more than just a client with Daniels Trading."