Based on 40 verified reports, this firm maintains a 94% trust rating within the Saving Traders community.
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.See more
"Application takes minutes to complete. Glad you were there to help after needing expensive repairs done. Excellent assistance. Also shout out to Joe and staff at StevensonRoad Edinburgh for being so polite, friendly and helpful. Well done guys"
"Simple to follow steps to obtain payment plan, fast service and responses,"
"For over three years, Payment assist has always been there whenever I need to do anything on my car and I am hardup. They have never turned me down for ones and the prompt and efficient service this company renders is absolutely unequal. This is why I am always proud to introduce Payment assist to my colleagues who need one or two repairs to be done on their cars and do not have enough to spend."
"Extremely efficient, easy form to fill out and approved within seconds. I have used them before and will continue to do so in near future"
"I was sold this warrant in the pretence that any thing went wrong with my car they would fix it NO I have to find a garage, then pay for the diagnostics then contact them if it was covered usually it wasn't Nothing was covered, miss SOLD what a waste of £700 Tried to cancel but you can't after 12 maths Don't buy"
"Excellent service & well worth the monthly payments as it covers everything very happy with my new car, service & peace of mind with the warranty"
"Very pleased Straight forward process"
"Fantastic service always there to help"
"Questioare regarding yourself very easy to navigate quick response on loan information and instructions company keep you up to speed on payments date due ect highly recommended."
"I had my car remapped but the total cost was out of my reach....but thanks to payment assist the total cost was met. It's like a short term bank loan But.... with 0% and 3 monthly payments... It's GREAT. Andy Hornby"
"I been provide excellent service by James , very professional."
"Second time I've used Payment assist when handed what can only be described as a very hefty car repair bill. Both times the application has taken less than two minutes and is extremely simple. Couldn't recommend them highly enough. It certainly takes the stress out of a shock Mot repair bill or general high cost repair bill. Will definitely use again in the future if the need arises. Excellent service !!!"
"Used Payment Assist on numerous occasions and found them not only useful but very easy to deal with, it helps when finances are a little tight. The application is very easy to apply and was sorted in less than 5 minutes... excellent service all round."
"I needed 4 new Tyres as the ones I have were getting past their best and with winter fast approaching I wanted to make sure my car is road worthy and safe. I couldn’t afford to pay for 4 tyres all at once so I’m glad payment assist was able to help. Great service very easy to use"
"Quick, easy and reliable"
"Attempting to get a refund for an incorrectly placed order last week - these guys wrote me a completely meaningless email. Would not recommend"
"Excellent , no problem no worries . Recommended . X"
"I needed my brakes replaced and a couple of other things. As a single parent when money is already tight, i am so grateful to be able to pay my bill of monthly. Easy to use and and takes the pressure off."
"The process was lighting speed. Highly recommended."
"Easy to set up and clear what payments are due very happy"
