Based on 61 verified reports, this firm maintains a 90% trust rating within the Saving Traders community.
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"Excellent customer service. Initially, I had to cancel half an order, then later return a faulty item. The service from Charlie was first-class. I will definitely buy from Physique in the future based on how well they handled my queries."
"Very prompt and professional thankyou. Mrs C Dutton."
"Hi , am moving house so very late with coming back to you. Paid and received receipt for order but was sent a different item. Still need to re order my original item"
"Arrived quickly, and as expected"
"Quite a comprehensive set of pitch side ready first aid contents, for any situation or accident."
"Good quality stuff and service super!"
"Quick response and delivery. Products all delivered as described"
"Excellent service and great products as always. Highly recommended"
"Skinny bolster (15x66cm) nice colour. Arrived quickly and in good shape, thanks. I'm waiting for some cotton bolster covers to arrive (from another supplier), as its for home use. Will be using as a knee support when seated working in bed, and for helping to decompress my spine afterwards - along with my long foam roller and big yoga bolster. A nice addition to my home postural support kit."
"The product was fine, thank you, helping my wife recover from tendonitis. But I paid for next day delivery and didn't actually receive the item until a day later. However, I've now received a refund and an apology for that part of the purchase."
"great seller super quick delivery on products Good price on products Awesome Thank you"
"I have had these in my walking boots and work shoes for several years, excellent product , i had trouble with my knees, hips and lower back so i was advised by a chiropractor to get these, they have been invaluable. I recently purchased a third pair so i'm not swapping and changing. I ordered the wrong ones originally but after contacting them i was given an exchange. Great service great product. I'm a 70 year old woman with new lease of life."
"Fantastic product and super quick delivery 5 🌟 all the way."
"Really helpful with .my foot injury"
"Very unhappy with the lack of communication and follow up or delivery problems - purchased items and on 2 different occasions they said they were delivered and they were not delivered or received by me. Despite numerous emails and calling this company I am no further forward. I have asked for a refund for the original purchase and nothing… almost £500 spent and nothing to show for this! Very disappointed and very frustrated customer"
"Now using Evri for delivery, June 2026. Evri package late, Evri package lost, Evri package stolen. Here after work for the second day waiting, on a Friday, in a heatwave. They didn't even try yesterday, they always do this. If Physique stop using Evri, I may return as customer and give a nicer review, but until then I am taking business elsewhere, I advise you to do the same."
"Good quality product, easy order process, swift delivery."
"Great stock, good prices, swift delivery. Soft spikey balls to use as a massage tool are surprisingly hard to find!"
"I can't fully inflate the ball with the parts sujppid"
