Police Mutual

"Applied on line,quote in a matter of minutes at a competitive price . Documents came in the post a couple of days later"

"Andrea was absolutely outstanding with her help and patience. She went over and above dealing with my enquiry. She’s an asset to your company. Well done."

"Lesley Mack was excellent in detailing car insurance, and breakdown cover. Wonderful manner and no sense of rushing through the process. Very much appreciated Regards Tom"

"Straightforward application process and competitive pricing."

"Helpful, efficient & friendly service when making some policy amendments"

"Exceptional service. Efficient. Staff very helpful, knowledgeable and listen to the customers needs. Every single person we have ever spoken to at PM have been absolutely lovely. Friendly, courteous. I spoke to Sharon today and she was amazing!!!!!. We believe that the success of any company or organisation is only as good as the individuals that work within and PM have a knack of employing those special individuals. We would most definitely recommend PM 👌"

"Website easy to use. Very reasonable price. Contact numbers offered if needed."

"Speaking with Sue Canavan helped with the huge increase I had been quoted, especially after no claims this century. She adjusted mileage and value of car appropriately that helped to get a small reduction and was very helpful and understanding."

"Very good experience pleased with the outcome and price"

"The member of staff who dealt with my queries was Keith Marchant. The quality of service I received was exceptional, he was professional, knowledgeable helpful and friendly. I was looking to renew my car insurance cover but it was proving very expensive. Keith could see that I was a loyal customer, he revisited my policy with me and helped me to get a reduction in price that meant he could retain my custom. I choose to deal companies where I can actually speak to a human being, and Keith made me feel like a valued customer, he is a credit to Police Mutual Insurance."

"Outstanding Customer service. Had a little wait on the phone before I spoke to Sue Stott. What a lovely lady very helpful and courteous and went out of her way to assist me with my enquiry about adding an additional driver to my policy. In fact my policy premium came down Even better ! I would strongly recommend Police Mutual."

"Adviser Karen Terry was helpful,friendly and knowledgeable and helped me to come to a decision without influence or bias. She is an asset to the organisation."

"I just got off the phone with Lauri. I had lots of questions for her. She was extremely helpful and took her time to answer all of them very professionally. She is a credit to Police Mutual."

"Kieth has been brilliant very friendly quick and easy transfer of car insurance."

"Easy to understsnd and a great competitive price."

"My call initially related to a cancellation of a renewal quote for my wife's car as it was in our opinion far too expensive in relation to last year's. Initially the quote had increased by by over £300. Sue Stott explained as the make and model was new to the UK it will take time to assess repair costs etc over the next 12 months when the cost may be reduced. However, we will be taking up the quote from another reputable insurer at a more acceptable price. Sue was understanding and gave information on other types of insurances."

"I've just recently rang their customer service department where I got the most warm service from an advisor called lauri. She was very gentle and spoke softly but clearly in order to explain all their services and answer all my questions. She wasn't shy of repeating herself when I was too slow and shy to comprehend what she said. So far, I definitely have good feelings towards police mutual based on that one call."

"Simple and straightforward.very fast. Just what was needed in my circumstances"

"Competitive,efficient & website easy to navigate."