Based on 4 verified reports, this firm maintains a 36% trust rating within the Saving Traders community.
Property Options is a highly motivated, independent residential Sales and Lettings Estate Agency established in 2004. We are a professional, proactive, and market-leading company committed to achieving the very best results for our clients at all times. We pride ourselves on delivering a personal, hands-on service while always thinking long term. Recommendations and repeat business are at the heart of our success, reflecting the trust and confidence our clients place in us. With a strong online presence, including our regularly updated website and carefully selected property portals, we ensure maximum local, national, and international exposure for every property we market. At Expert Agent, our focus is simple – exceptional service, expert knowledge, and outstanding results.See more
"Properly Options don't check that their properties are decently clean and livable before letting. They misrepresent photos in the tenancy agreement and will let out properties that have mold and heavy grime and expect the new renter to clean it. If you complain and send photographic evidence, they will only keep the photos on file, not actually resolve the issue."
"Property Options have successfully found a suitable tenant and in a timely manner. They gave me options of tenants who met their background/Reference checks and advised me of risks of taking on tenants who were likely to be problematic. All the office staff are great and on my face to face visit it was a good experience"
"Pathetic customer service, they always need property access every month or two and threaten if we dont give them permission, they're gonna use the 2nd key to enter the property which truely invades the privacy, while on the contract, it was written that a visut after 6 months yet they continue to invade privacy and disturb state of mind. Worst customer services and they didnt even give you the property in good condition and the property was really mouldy when we got the possession and told washing machine and refrigerator should be fixed by us but initially was told that they were going to fix it. Worst commitment. Worst agents. Worst services. Absolutely disappointed"
"Very unreliable and inexperienced The management cannot handle a simple task - they cannot deal with their tenants."
