Based on 2 verified reports, this firm maintains a 20% trust rating within the Saving Traders community.
Royal London Asset Management is a UK-based investment management company.
"My late dad had critical illness cover and when he developed a critical terminal illness the company refused to pay out until the last few weeks of his life. This caused my dad so much unnecessary stress and upset when he was Literally on his death bed. The money owed to him could have helped improve the last few years / months of his life immensely but instead royal London just added unnecessary stress. All call handlers were incredibly rude unprofessional and cold hearted. This company doesn’t even deserve 1 star - avoid at all costs"
"I decided to to to Century Retail Park in Watford as it is a one stop shop for Christmas Presents given the range of great stores there. I also needed to get a new oven in time for Christmas and had to do my research as well as speak to an advisor. I visited Currys, Hobbycraft, Aldi, TK Maxx, Home Sense and Pets at Home. I forgot what time I parked as well as lost sense of time as I was Christmas Shopping for lots of presents and wasn't able to make instant decisions. I spent over £200 shopping at Century Retail Park. I stayed just 30 mins over the allowed time of 3 hours and have been fined £100 (£60 for payment within 14 days). Absolutely outrageous and disgraceful. There are 8 major retailers on this site and anyone visiting can easily spend more than 3 hours here. Watford is a major shopping destination and other carparks are pay by the hour on exit. The penalty for overstaying at Century Retail Park is simply outrageous. Do those major retailers know how their customers are being treated? I will be letting them ALL know. I understand that you Royal London Asset Management own this retail site so I hold you responsible for this daylight robbery. I will never go to Century Retail Park again and will advise friends and colleagues of what has happened."
