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All the team at Redline Campervans are very friendly and communicative throughout the whole process of purchasing a vw campervan. From viewing to picking up the van, the team were very helpful.
the sales service we received from the initial visit to look at caravans through to the pick up of the new caravan was exceptional. All the staff were extremely helpful all the way through and made the experience a very stress free one. For someone that is caravanning for the first time I spent ages bombarding Dave Webb with loads of questions and he always came back to me with sound advise.
Excellent service from Steph and Harry during the purchase of our new campervan. Communication throughout was responsive and made what could be very stressful reassuring and exciting. We would thoroughly recommend to others.
Really great place. No pressure on you buying a unit. They just showed us around, answered any questions we had as it was our first motorhome purchase. Great choice, excellent staff.
Purchase a bailey unicorn cabrera and more than happy with it. Service was satisfactory got the van relatively quickly. Couldn't have asked for more really they answered all of my questions and gave advice and even put on and set up the towing mirrors as I'd not done towing before.
I dealt with Dave Webb and I think he is a great asset to your company. Every part of the purchase from my first phone call was so professional. I was a little worried has I was travelling 100 miles to view the caravan. But everything went like clock work . I give them 5 stars
Have used venture for many years, started when my parents brought there first caravan so I can honestly say they more friends now than anything and we wouldn’t go anywhere else because there service is slim to none and everyone is that works there are brilliant
Friendly and helpful staff in the service department. Ready to discuss and suggest solutions. I would thoroughly recommend Venture caravans both for purchase and servicing
Positive always helpful . They have a servicing and repair unit next to the sales,MOT done ,had a major electric panel go,explained and replaced just before a big family tour.Always answer questions that i feel are a bit silly asking, but are honest with the answers. They are just down the road 5 mins so always good for the gas ,thanks ,j
It was an absolute pleasure dealing with Steph at Hitchin caravans. We recently brought an autosleeper from there and couldn't have wished for a better experience. She really looked after us and would highly recommend! X
This place is scary......I walked in to look and walk out waiting for a campervan. Absolutely 'van'tastic service. Mark and Darren made to whole process simple and easy and they found the product we wanted. Our requirements changed a few times when we left the shop, but this was no problem. Nothing seemed to be hassle for the team, excellent service. Would I recommend them, Absolutely!!!
Seamless process, great team
Really professional care and attention, not pushy but patiently took the time to show us around. Darren and Dave were brilliant and so helpful - making the experience a really good one. The van we bought has also been brilliant.
I bought my caravan from the Venture Hitchin branch. I’ve been really impressed by the whole process from my initial enquiry subsequent purchase and then the after sales support. When I required a small warranty repair, there was no quibble, I simply brought the van back and it got repaired. The team here have been fantastic. Thank you.
Venture Caravans were recommended to us by friends who bought both used and more recently a new Bailey from them. We bought our last touring caravan from a northern retailer and had non-existent customer service so were looking for a better experience. From the first contact Darren was absolutely great. We don't live locally to either of Venture Caravans sites so had to ask all our questions by phone and email. Darren was incredibly patient with no question being too trivial for him and he gave us all the detailed information we needed including very helpful videos to help us make our decision. It was clear to us from the start that they were the best retailers for us and we weren't disappointed. We quickly agreed on the new Bailey we wanted to buy and set a delivery date as the caravan was to be sited and we don't tow. On the day Darren and Dave arrived and once again gave us all the help we needed and more to make sure the gorgeous new Bailey was perfectly sited. I know they went above and beyond for us which we remain very grateful for. I can't recommend Venture Caravans highly enough. If you want the highest quality service and excellent caravans from lovely people then they are the company to go to. Thank you Venture Caravans
The staff are pleasant and helpful. Product knowledge from Adam in Aftersales was exemplary. I had a couple of faults which required bringing my new-to-me caravan back to Venture, but these were quickly rectified. The staff were extremely apologetic and compensated my inconvenience.
We were holidaying near Daventry, almost three hours from home, when we made the decision to drop in on the team at VC to view a motorhome we'd seen advertised. Darren could not have been more helpful. An experienced professional, he guided, advised and assisted our selection. The transaction - with part-exchange of our caravan - went very smoothly. Delivery - several weeks later - was a successful pleasure. In fact, the entire team impressed us. Pricing is fair and we felt that our custom had been valued. We would certainly recommend this business.
We experienced a few snagging issues with our purchase of a campervan, however these were efficiently and promptly resolved, with excellent sales communication and good workshop servive.
The people at Venture can not do enough for you. They literally go above and beyond and the after care service is excellent. Wouldn’t consider going anywhere else.
So glad I stumbled on Venture, Hitchin last year, when I took the plunge & bought my first VW camper - their Redline conversion, which I love. The support & service offered by Steph, Harry & Matt has been superb - they swiftly ironed out teething problems at the start & have been happy to offer their friendly help & professional support whenever I've needed it ever since! Big up, Venture! Thank you!
